Diane Bentley

My working life has always been office based with customer service at the forefront. I have worked in retail, manufacturing and the last 20 plus years in education. I have recently made the decision to take early retirement from working full time but still feel that my skills and knowledge can be useful on a part-time basis. I am also in the process of volunteering as a School Governor.

Senior Administrator - Donnington Wood Infants School

(2014-01 - 2026-01)

• Meeting all visitors to the school, ensuring the visitors feel welcome and accompanying them to where they need to be and offering advise when needed. Ensuring answering any questions they may have.
• Liaising with parents with any queries they may have including receiving monies for school trips, clubs or purchase of uniform.
• Assisting the Senior Leadership Team with administration including liaising with parents and outside agencies on their behalf
• Finance Management including School Fund, annual accounts, purchase ledger, managing hiring of school buildings.
• Liaising with the local authority regarding building maintenance, including recent project of replacing school roof due to aerated concrete being found in the roof require the whole school to be relocated into temporary buildings
• Clerk to the Governing Body committee taking minutes, arranging training and supporting Governors when required.
• Safeguarding including ensuring safety of pupils and staff, reporting any concerns and where necessary contact with local authority Safeguarding Team. Ensuring DBS for staff and visitors in place when required and managing the Single Central Record for safeguarding
• Managing and delegating office duties to Administrator
• Responsible for HR including recruitment, DBS checks, staff absence and hours.
• Updating school website

Administrator - Mount Gilbert School

(2003-01 - 2014-01)

This was a special needs school for pupils with behavioural, emotional and social difficulties

• Meeting and greeting visitors including parents with new pupils, to the school, ensuring they feel welcome and all visitors are signed in.
• Assisting the Senior Leadership Team with administration duties delegated by the School Business Manager
• Managing the School Fund, providing annual accounts
• Finance including receipt of dinner and tuck shop money including managing the account and ensuring all monies banked.
• Raising purchase orders and managing invoices ensuring they are paid on time using the local authority Agresso system.
• Meeting and greeting visitors to the school ensuring procedures are followed for visitors.
• Answering all incoming calls to the school and responding as required.
• Ensuring all staff and pupil records are filed as required.
• Managing medical records and administering medication to pupils within the schools's policy.
• Organising training for staff
• Receiving and distributing incoming post, including organising KeepSafe with Royal mail for school holidays.
• Liaise with Site Manager on a daily basis.
• Trained in Management of Actual or Potential Aggression (MAPA)

Financial Product Sales - Financial Solutions Group

(2001-01 - 2002-01)

PA to Managing Director - Lowe & Fletcher Ltd

(1995-01 - 2000-01)

PA to Chairman - Tanners Wines Ltd

(1993-01 - 1995-01)

PA to Chairman - SMP Security Ltd

(1989-01 - 1993-01)

Clerk/Receptionist, progressed to PA to Chairman - Motivation Traffic Control

(1984-01 - 1989-01)

Joined this company from college as Clerk/Receptionist at time of leaving my role was PA to Chairman. Left for career progression.

Certificate - School Management and Admin - Manchester College

NVQ3 - Business and Administration - Telford College

Certificate - Secretarial - London Chamber of Commerce

O'Level - English Literature, English Language, Mathematics, Social Studies, Geography - The Manor School