Sabrina Mohamed

A dedicated and reliable professional with experience in both healthcare administration and high-volume retail environments. Demonstrates strong communication skills, excellent organisational ability, and a consistent commitment to delivering high-quality service. Skilled in managing busy workloads, supporting diverse customers and patient needs, and maintaining accuracy in fast-paced settings.

Recognised for a calm, professional approach, strong teamwork, and the ability to learn new systems quickly.

Senior Administrator/ Receptionist - Oakland Medical Centre - 32 parkway Long lane UB10 9JX

2 years experience

• Managed patient queries including test results, referrals, hospital letters, and appointment bookings
• Processed prescriptions and coordinated with pharmacies to ensure timely medication access
• Responded to urgent email queries from patients, clinicians, and specialists
• Double- checked patient records and updated information accurately
• Trained new staff on clinical systems and practice policies
• Provided calm, professional support in a busy GP environment

Sales assistant - Primark - 1 Chequers Mall, Uxbridge UB8 1LN

1 year experience

• Worked efficiently in a fast-paced store, serving high volume of customers daily
• Processed refunds, exchanges, and complaints with accuracy and professionalism
• Provided clear information on store policies and procedures
• Maintained shop-floor standards, organised stock, and ensured a clean environment
• Supported and mentored new staff members
• Helped the team meet daily sales targets through strong customer service

Sales Advisor - H&M - Hounslow high street TW3 1ES

4 month experience

• Delivered friendly, helpful service to customers, answering product and policy queries
• Handled cash transactions, refunds, and exchange accurately
• Ensured fitting rooms and shop-floor areas were clean, organised, and fully stocked
• Assisted with stock replenishment and visual standards
• Worked collaboratively to achieve sales goals and maintain a positive store environment

GCSES - Swakeleys School for Girls (2016-01 - 2021-12)