Dilman Ramazan

Reliable and results-driven retail and warehouse professional with extensive experience in shop management, fulfilment operations, and stock control. Proven ability to manage teams, maintain high service standards, meet productivity targets, and ensure compliance with health, safety, and food hygiene regulations.

Shop Manager - Dwa Koty Food Plus - Crewe

(2023-07 - 2026-01)

• Managed day-to-day operations of a small convenience and food retail store.
• Handled cash and card transactions, daily till reconciliation, and banking.
• Supervised staff, prepared rotas, and provided training.
• Maintained high customer service standards and resolved complaints.
• Managed stock ordering, deliveries, pricing, and FIFO rotation.
• Ensured compliance with food hygiene, health & safety, and licensing regulations.
• Monitored sales performance, reduced waste, and maximised profitability.
• Maintained store presentation, security, and theft prevention.

Warehouse Operative - Core Fulfilment - Crewe

(2020-04 - 2023-06)

• Picked and packed a wide range of products including clothing, footwear, and medical supplies.
• Used handheld scanners and WMS systems to ensure stock accuracy.
• Performed quality and damage checks before dispatch.
• Prepared parcels for courier collection, ensuring correct labelling.
• Received goods-in, booked stock into inventory, and replenished locations.
• Worked to strict productivity and accuracy targets.
• Followed health & safety, hygiene, and manual handling procedures.

Warehouse Operative - Brightstar - Crewe

(2018-01 - 2020-04)

• Picked and packed refurbished mobile phones and accessories.
• Conducted grading and quality checks (A/B/C conditions).
• Scanned, logged, and updated stock using warehouse systems.
• Handled sensitive electronic devices with care.
• Supported refurbishment workflows between testing and packing areas.
• Maintained a clean, secure, and organised warehouse environment.

Postgraduate Diploma - Business - Global Business School