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Dina Mohammed-Ali

Dina Mohammed-Ali

Head of Operations / Project Management

Talent
London, Greater LondonMember since December 6, 2023
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About

Results-oriented and highly organized professional with a diverse background in project coordination, international event management, and luxury hotel industry expertise. Proven success in optimizing communication, overseeing end-to-end project cycles, maximizing revenue, and building operational departments from the ground up. Adept at collaborating with diverse teams, managing stakeholder relationships, and implementing advanced security measures.

With a rich history of living and working in Germany, the USA, Switzerland, and the UK, I bring a global perspective, adaptability, and language proficiency to roles that require cross- cultural competence. Seeking a challenging position to leverage extensive experience in project management, client services, and strategic leadership.

Experience

HEAD OF OPERATIONS, 02/2022 - Current Nemean Services Ltd., London, UK

  • Leadership & Startup Prowess: Successfully led Nemean Services through startup operations, building the department from scratch, and establishing a solid foundation
  • Client Onboarding & Management: Pivotal role in onboarding new clients,

conducting due diligence, ensuring effective client management and overseeing billing processes

  • Team & Operational Leadership: Directly manage a team of three Account

Managers, providing leadership, guidance, and support

  • Spearheaded secure multi-party computation (MPC) data storage protocols, ensuring ISO 27001 and SOC 2 compliance
  • Collaborative Security Oversight: Collaborated closely with the Information Security team, ensuring diligent account management practices, monthly audit of shard data, and 6-monthly data integrity audits for continuous refinement of security systems
  • Improved Asset Recovery: Enhanced and optimized Recovery as a Service (RaaS), asset recovery plans, and signing services under strict ID verification, ensuring rapid asset recovery in various scenarios.

PROJECT COORDINATOR, 12/2020 - 01/2022 BDO LLP, London, UK

  • Key Contributor: Played a crucial role in BDO's International Institutions and Donor

Assurance team, facilitating success for GIZ, a prominent German development agency, in international development and grant-funded programs.

  • End-to-End Project Management: Managed the entire life cycle of assignments,

from proposal and tender submission to assignment planning, report writing, and client billing.

  • Effective Coordination: Collaborated seamlessly with a diverse, multi-lingual team and took charge of specific clients, ensuring smooth project execution by coordinating fieldwork, tracking progress, and maintaining open communication with stakeholders.
  • Financial Oversight:Demonstrated strong financial acumen by preparing project budgets, monitoring internal staff hours and expenses, and processing external suppliers' invoices, ensuring adherence to project budgets.

PROJECT MANAGER, 08/2019 - 02/2020 T2-Events GmbH, Zurich, Switzerland

  • Strategic Communication: Collaborated closely with the managing director to optimize communication, ensuring effective and efficient project completion
  • International Event Management: Led the organization of national and international pharmaceutical events, including congresses, private dinner symposia, advisory board meetings, and team building activities across Switzerland, Germany, Austria, France, and Portugal
  • Client Relationship Management: Regularly liaised with clients, predominantly Chief Marketing Officers, to comprehend event scopes, establish budgets, and determine timelines for venue selection and guest list finalization.

GROUPS & EVENTS COORDINATOR, 02/2016 - 07/2019 Sofitel Bayerpost, Munich, Germany

  • Diverse Event Organization: Orchestrated conferences and corporate events within on-site venues across pharmaceutical, technology, e-commerce, and industrial sectors for audiences ranging from 10 to 800 people.
  • Revenue Maximization: Implemented top-notch project quality control measures to maximize revenue.
  • Interdepartmental Collaboration: Worked closely with all involved departments,

ensuring optimal communication and service levels for successful event completion.

  • Process Improvement: Conducted pre-conference and debrief meetings, ensuring smooth executions, and gathered feedback for future references, contributing to continuous improvement.

Education

Dual Apprenticeship as Luxury Hotel Industry Expert | Sofitel Bayerpost, Munich, Germany

August 2013 - January 2016
  • Comprehensive Hotel Management: Developed a profound understanding and knowledge of hotel management across all sectors and departments, encompassing accounting, F&B, front and back offices, etc.
  • Exceptional Guest Services: Handled guest queries in accordance with and beyond brand standards, consistently delivering exceptional service.
  • Responsibility Implementation: Executed all duties as specified by respective Executive Managers/Supervisors of all departments, demonstrating a commitment to fulfilling responsibilities.

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