Dipti Hirani
Customer Service Professional
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About
I am a highly motivated and skilled customer service professional with an experience of working in different challenging environments and able to deliver the best result working alone or within a team. A confident, reliable punctual and enthusiastic human being who enjoys helping people and loves to set great customer standards for herself and her colleagues.
An analytical and commercially aware individual with excellent work ethic who thrives under pressure. An excellent communicator in all forms due to my education and past experience who can understand and help people at all levels. Having years of experience of customer service has helped me understand the needs of different people and made me a strong focused person who would be an asset to any organization.
Outside of work also I am a creative person who enjoys cooking who has a passion for food
Experience
Operation Officer – Signature Aviation May 2022 – Present
Customer Service Supervisor– Collinson Group May 2021 – May 2022
Customer Service Receptionist – Collinson Group November 2020 – May 2021
Passenger Service Agent – Swissport July 2020 – September 2020
Passenger Service Agent – Dnata August 2019 – July 2020
Passenger Service Supervisor - Premiere Handling Ltd May 2019 – July 2019
Team Leader Passenger Services – Premiere Handling Ltd October 2018 - May 2019
Passenger Service Agent – Premiere Handling Ltd May 2016 – October 2018
Visa Submission Officer – VFS Global February 2015 – February 2016
Education
Diploma in Office Skills – Pitman Training 2015
Bachelor of Commerce – India 2002
