Dipti Singh Patel
Customer Service Expert
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About
Dedicated retail professional with almost 1 year of experience in customer service and sales. Proven ability to drive sales, provide exceptional customer service, and maintain a positive store environment. Strong organizational and communication skills, with a passion for delivering a memorable shopping experience.
Very well versed with Basic IT knowledge to handle inventory/customer management and sales systems.
Experience
AQA – Desktop Support (Fixed Term)
05/2024 – 07/2024
During this short duration working as desktop support, I have gained experiences working directly with customers.
Actively listening to customers queries and issues and then try to help resolve their queries.
Learning quickly through training and applying it to job.
Working under pressure and assist as many customer issues as possible.
Working on multiple tasks simultaneously – customer support issues, maintaining computer inventories and making sure the hardware storeroom is tidy and sorted.
Handling products with care.
Education
Traineeship - IT technician, 1 Yr. Program
01/2023 - 12/2023
IT Career Switch - Manchester
