Programme Manager - Assistive Solutions (Interim role after NHS restructure)
(2026-05 - 2026-06)
- Provided programme and project support, proactively coordinating priorities and maintaining project action logs to keep executives informed across all business areas.
- Implemented effective organisational systems and operational structure for the Music Studio, improving workflow and efficiency.
- Managed the day-to-day operations and performance of the Studio team, ensuring smooth delivery of activities.
- Organised and maintained legal documentation for the property portfolio, ensuring accurate and compliant record management.
- Managed Directors' diaries and schedules, optimising time management and supporting business priorities.
Assistant Business Manager / Project Officer to Director of Organisation Design - NHS North West London Integrated Care System
(2025-04 - 2026-04)
Key Achievements: Strengthened collaboration across multiple organisations during complex system integration. Improved programme oversight by optimising project tracking and reporting systems. Supported executive leadership in delivering strategic transformation initiatives.
- Provide strategic executive support, proactively coordinating priorities, preparing executive briefings, and ensuring smooth delivery of organisational initiatives.
- Manage senior stakeholder engagement across multiple organisations, supporting alignment during major transformation programmes.
- Coordinate activities for a large-scale organisational merger, including integration milestones and executive reporting.
- Lead cross-organisational staff engagement forums, improving communication and collaboration across teams.
- Oversee project tracking and reporting systems (Monday.com) to monitor deliverables, risks, and progress across initiatives. (provided evaluation report on business rationale for executive approval, for wider implementation of Monday.com across the business)
- Prepare meeting packs, minutes, action logs, and governance documentation to support C-suite decision-making.
- Maintain confidentiality and professionalism when handling sensitive organisational and leadership information.
Assistant Business Manager/EA to Chief Nursing Officer / HR Director - NHS North West London Integrated Care System
(2023-10 - 2025-03)
Key Achievements: Enhanced governance reporting and Board assurance processes. Improved cross-team collaboration and executive workflow.
- Delivered high-level executive support, managing complex diaries, inboxes, and executive communications.
- Managed system quality group forum across various stakeholders
- Coordinated engagement with regulators and senior stakeholders, ensuring professional liaison and alignment.
- Managed risk escalation, governance reporting, and Board Assurance Framework documentation.
- Supported organisation-wide redesign and HR transformation initiatives, contributing to and smooth on boarding of HR Director.
- Partnered with senior leaders to improve cross-departmental communication and programme coordination.
Assistant Business Manager / EA to Chief Finance Officer & Deputy CFO - NHS North West London Integrated Care System
(2021-05 - 2023-10)
Key Achievements: Streamlined executive workflows, improving response time and operational efficiency. Maintained seamless collaboration with finance and audit teams.
- Provided executive support to CFO and Deputy CFO, managing diaries, meetings, and senior stakeholder communications.
- Acted as primary liaison for auditors, finance teams, and external partners.
- Coordinated finance governance meetings and prepared documentation supporting financial oversight and reporting.
- Managed financial administration including contracts, invoices, and purchase orders, processing 25+ items weekly.
- Ensured documentation and workflow processes in place as applicable, managing multiple work streams
- Supported finance and IT system optimisation, and coordinated cross-department operations.
- Provide cover for the CEO as applicable.
Executive Assistant to Head of Corporate & Institutional Structured Finance - NatWest Bank (formerly RBS) - London
(2011-01 - 2021-01)
Key Achievements: Ensured smooth executive operations for a senior banking division, supporting strategic decision-making. Streamlined internal communication and meeting coordination for multiple teams.
- Provided high-level executive support in a fast-paced environment, managing complex diaries, inboxes, and international travel.
- Managed client CRM system, main point of contact for stakeholders
- Coordinated stakeholders across Corporate Advisory and Ratings Advisory teams, including internal teams and external clients.
- Oversaw departmental budgets, reporting, and executive correspondence.
- Managed global meetings, including preparation of presentations and briefings for senior leadership.
- Led departmental diversity initiatives and engagement activities, enhancing team collaboration.
EA / Office Manager - Seabury Aviation - London
(2010-06 - 2010-11)
- Managed office operations and provided executive support.
- Introduced improved filing systems, increasing operational efficiency by 20%.
- Organised company-wide events, increasing staff engagement by 30%.
PA to HR Director - Medical Research Council - London
(2009-03 - 2010-06)
- Provided administrative and project support to HR Director.
- Improved document management, increasing efficiency by 30%.
- Coordinated HR events and recruitment activity, reducing time-to-hire by 20%.
PA to Director of Registration & Education - General Medical Council
Senior Team Secretary - Grant Thornton
PA / Team Secretary - Prudential plc
