Doreen Stevens

I am a highly experienced and adaptable professional with a strong background in manufacturing, food production, leadership, and customer service. I have worked in automotive manufacturing with Peugeot, where I developed a solid understanding of production processes, quality standards, and health & safety compliance within a fast-paced environment.

At Walkers Snack

Foods, I progressed into a Shift Resource and Capability Lead role, where I was responsible for supporting production efficiency, managing staffing levels, overseeing time systems, supporting budgets, and ensuring health and safety standards were maintained while working alongside the training team to maintain SWP and SOP standards. I also handled people processes such as return-to-work procedures and disciplinary support, giving me strong leadership and decision-making experience in a high-volume production setting. In addition, my experience in customer service with Corley Services strengthened my communication skills, problem-solving ability, and professionalism when dealing with people under pressure.

I am now seeking a hands-on production role within a reputable manufacturing company, where I can apply my manufacturing knowledge, leadership experience, and strong work ethic to support safe, efficient, and high-quality production.

Shift Resource & Capability Lead - Walkers Snack Foods

• Supported shift staffing and production planning
• Managed time and attendance systems
• Assisted with budget tracking and resource allocation
• Supported health & safety compliance across shifts
• Handled return-to-work interviews and disciplinary processes
• Automated production line operation
• Quality control & product checks
• Ensured production targets were supported through effective resource planning and training

Manufacturing Operative - Peugeot

• Worked in a fast-paced automotive production environment
• Followed strict quality and safety procedures
• Supported assembly line operations
• Maintained focus on accuracy and standards
• Ensured work met production specifications

Customer Service Assistant - Corley Services

• Delivered high-quality customer service
• Handled enquiries and resolved issues professionally
• Worked under pressure in a busy environment
• Developed strong communication and problem-solving skills