Douglas Neil
Sales & Collections Representative
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About
Excellent Customer Service professional with 4 years of work experience. Been coaching basketball in the city for 25 years with the Pete Peterson basketball organization. Proficient in computer skills including Windows, Word, Excel, Outlook and various databases. Able to maintain composure, effectiveness and flexibility under pressure while multi-tasking. Strong in building customer trust and belief. Always looking to learn new skills and can be left alone to get the job done.
Experience
Customer Service Agent at Easyhome/Aarons (2018-06 – Present)
Multi-role position in customer service, sales, and delivery operations
- Sales specialist
- Collections agent
- Delivery specialist
- Legal department
- Showroom stager
- Appliance repairs
- Technical support
- Key holder
Health Reasons at Not working (2015-01 – 2018-12)
Off from being in a very bad workplace accident while driving. Took a few years to get back and feel comfortable with driving and social interactions.
Delivery Driver at Tony Deodato & Sons (2009-01 – 2014-12)
Delivery operations for fruit and vegetable distribution
- Delivered fruit and vegetables
- Set up delivery runs
- Clean shop
- Sorted bad and good items to be delivered
Mail carrier & Delivery driver at Canada Post/Easy express (2007-01 – 2014-12)
Mail and package delivery operations
- Sorted mail
- Set up routes
- Delivered routes
- Helped letter carriers
Sales Representative & Maintenance at Fort Battery (2005-01 – 2010-12)
Sales and technical support for battery products and services
- Sales
- Customer service
- Battery tech
- Battery tester
- Delivery
- Would go to car shops and dealerships to pick up scrap Batteries and repair them
General Labourer at City of Kingston (2006-01 – 2009-12)
General maintenance and facility operations for city parks and recreational facilities
- Cut grass
- Cleaned up parks
- Cleaned pools
- Staged and tore down party rooms
- Guided clients
- Test pool quality
Education
College diploma in Corrections – St. Lawrence College (2009-01 – 2011-12)
Diploma – LCVI High School (2004-01 – 2007-12)
