Drake Francisco

Reliable and friendly Mathematics graduate based in Birmingham City Centre, seeking a part-time retail position.

Experience in customer service through a charity shop placement and selling second-hand clothing on Depop, alongside working in busy team environments at McDonald's. Organised, quick to learn and comfortable handling customer requests, maintaining stock and supporting colleagues. Passionate about football and sportswear, with a genuine interest in Adidas products. Keen to develop my retail skills and contribute to a positive shopping experience.

Domestic Cleaner at Graham Care, Hazeldene House (care home) (2020 – 2022)

• Cleaned the care home thoroughly, including carpet care
• Kept track of cleaning supplies, restocked them and kept the cleaning storeroom organised
• Followed health and safety procedures and infection-control procedures
• Helped train a new cleaner on the daily routine and specific tasks
• Worked independently across all floors, organising my own routine and responding to urgent requests from managers and carers

Crew Member at McDonald’s (2019 – 2020)

• Worked in the kitchen team of a busy restaurant, preparing customers’ food orders
• Followed food hygiene and food safety procedures
• Worked across several kitchen stations and covered stations on my own when the team was short-staffed
• Prepared orders with special requests accurately
• Helped keep track of stock levels

Online Seller – own Depop shop at Depop (online second-hand clothing marketplace) (2019 – 2020)

• Sorted, listed and priced second-hand clothing, and wrote listings to attract buyers
• Replied to buyers’ messages and offers
• Packed and posted orders, and sorted out problems with orders when they came up

Volunteer Shop Assistant – 1-week school work-experience placement at Hospice in the Weald charity shop (2018-07 – 2018-07)

• Served customers on the till and helped with customer service
• Helped set up and present the shop floor
• Helped with stock, including moving stock to another of the charity’s shops
• Tagged and condition-checked donated items before they went on sale

BSc (Hons) in Mathematics – University of Sheffield (2022 – 2026)

A-Levels: Mathematics (A), Biology (B), Chemistry (B) | 8 GCSEs including Mathematics, English and Science – Bennett Memorial Diocesan School, Kent (2017 – 2021)