Dwayne Diah

A experienced customer retail assistant with over 10 years of experience allowing me to grow and develop professionally within my career. Throughout my career, I have consistently focused on delivering outstanding customer service and maintaining a well-organized and welcoming store environment. I am looking for a part role that will allow to continue my career in retail whilst learning new practices.

Customer service assistant - B&M

(2022-10 - 2023-01)

• Replenished stock on the shop floor.
• Took part in sorting through store deliveries, on a weekly basis
• Dealing with all types of queries and complaints
• Customer service provided and dealing with products and services.

Service - ASDA - Luton

(2005-09 - 2022-06)

At ASDA, I prioritise the customer needs and value excellent customer service.

• Supported customers on the shopfloor and car park.
• Successfully assisted customers with their home deliveries
• Experienced working in the Home Leisure department
• Helped customers purchase their items when working on self-scan and scan and go.

Menswear Associate - TK Maxx - Croydon Surrey

(2004-04 - 2005-02)

At TK Maxx, I understood the significance of hygiene standards and the appearance of the store.

• Worked in Menswear Department where I helped customers with their shopping
• Ensured the hygiene of the fitting rooms were to a high standard and safe for use
• Sorted stock, clearance and the latest fashion display
• Focused on providing excellent customer service

Entry level - Maths, English and IT - Barnfield College (2012 - 2013)

Entry Level - Work Preparation programme, Maths, English and Design Technology - Croydon College (1999 - 2000)

NVQ - Maths, English, Design technology, Health & Safety and Computer Literacy - Lambeth College (1998 - 1999)

Secondary school - Maths, English, RSA Computing, Art & Design and Design technology - Bensham Manor School (1989-09 - 1997-07)