Receptionist - Chester HQ - Chester
(2025-11 - 2026-01)
Front of House for Multiple business's at HQ Building
- Signing visitors in and out, managing calls and messages, managing incoming mail and delivering to the correct business.
- Daily interaction with CACW Parking Enforcement Officers
Administrator - CIPFA Chester - Chester
Being the first point of contact with managing queries, providing solutions and Liaise with members of the team to provide administrative support to the CIPFA team
Warehouse Administrator - Zest - Saltney
(2025-04 - 2025-10)
Temporary Contract
- Prioritised and completed a wide range of administrative tasks using SOPs for timely and accurate despatch of customer orders.
- Entered goods received data into SAP ensuring high accuracy of information.
- Directed site traffic and coordinated between sales and warehouse teams.
- Managed customer delivery planning, enquiries, and supply orders including picking products.
Administrator, Occupational Health - Airbus - Broughton
(2024-05 - 2025-03)
Temporary Contract
- Provided administrative support to the occupational health team and confidential support to the Head of Occupational Health
- Booked appointments, managed diaries, recorded absences and input confidentially data.
- Updated employee records ensuring all data is accurate.
- Handled high volume calls.
Receptionist & Administrator to Facilities Manager - Marks & Spencer Bank - Chester
(2023-12 - 2024-05)
Temporary Contract
- Welcomed visitors, managed calls and messages.
- Ensured sign-in/out procedures and safety briefings.
- Scheduled tasks with Facilities Manager
Receptionist Administrator - The King's School - Chester
(2023-01 - 2023-12)
- Main point of contact for parents and visitors.
- Answering calls and redirecting them to the relevant person.
- Managing meeting room bookings.
- Managing incoming and outgoing post.
- Managing the internal telephone directory.
- Recording absences.
- Following and implementing the safeguarding procedure.
- Creating certificates for pupils who have won awards.
Property Administrator - Admiral Taverns - Chester
(2022-03 - 2023-01)
- Answering high volume of calls from tenants and assisting with their enquiries.
- Main point of contact for customers and contractors.
- Raising work orders & for repairs & raising quotations & invoices for approval in the Ostara system.
- Consulting with contractors to schedule and plan appointments.
- Assist BDM's and property managers with any problems and queries.
Administrator - CSA Group - Hawarden
(2021-10 - 2022-03)
Short term contract
- Inputting engineers test data into VEGA Scheme.
- Processing Certificates.
- Identifying and Correcting inaccurate data entry.
- Processing orders for New Certificate Pads.
- Main point of contact for Customers.
- Data Entry.
Receptionist & HR Administrator - CSA Group - Hawarden
(2015-10 - 2018-04)
- Welcome customers and visitors to CSA Group and ensure they feel comfortable.
- Taking high volume of inbound calls and redirecting them or taking and relaying relevant messages and information when necessary.
- Ensure all staff and visitors sign in and out of the site.
- Managing meeting rooms.
- Manage incoming and outgoing mail and courier deliveries and collections.
- Managing the internal telephone system directory.
- Arranging Travel, Hotel and Hire Car bookings for UK Staff and CSA Group Visitor.
- Assisting with Payroll.
- Monitor and update Employee records.
- Organise and prepare interviews with candidates and prepare and process the relevant paperwork.
- Monitor new employee probation periods and highlight to the relevant department heads.
- Being able to deal with Emergency situations.
Sales Administrator - Abbots Mead - Chester
(2015-06 - 2015-10)
Temporary Position
- Responsible for the day-to-day running of the office, daily office administration tasks, and providing support, help, and advice to the administration team.
- Taking Stocktake.
- Ordering Uniform and safety footwear.
- Maintaining databases.
- Scheduling appointments and booking jobs.
- Consulting with internal and external departments regarding stock and deliveries.
- Creating and maintaining quotes and invoices.
- Dealing with customer's general enquiries by telephone, e-mail, and letter.
- Taking messages and relaying them to the MD.
Quality Control for Retail Auditors - Tactical Solutions - Ewloe
(2015-01 - 2015-05)
Temporary Position
- Responsible for checking Auditors reports on Retail Stores and correcting any deviations from the specified set standards.
- Checking the audits of individual retail stores are correct.
- Correcting any inaccurate information recorded in the audits.
- Informing the auditors of any errors by phone and email.
- Updating and maintaining database.
- Training new starters in the procedures and systems.
- Data entry.
Self-employed - Property Renovation
(2013-10 - 2014-12)
Purchased two properties and completely renovated them for resale.
Branch Manager - Thomas C Adams - Mold
(2013-02 - 2013-10)
- Meeting and greeting customers and daily administration tasks.
- Providing support, help, and advice to both current and potential customers.
- Arranging appointments and meeting potential clients.
- Ensuring the branch presents itself to a high standard of customer service.
- Dealing with customer's general enquiries by telephone, e-mail, letter, or face to face.
- Promoting mortgage, legal, and conveyancing services.
- Negotiating with vendor & buyer to achieve property sale.
- Property sales progressor.
- Contacting sellers every two weeks to keep them up to date on the progress of their property and develop a professional relationship with them.
- Booking appointments.
- Organising & conducting property viewings with potential buyers.
- Maintaining and updating client's records on the company database.
- Preparing all appropriate documents on time.
- Ability to stay calm under pressure.
- Able to react quickly and effectively when dealing with challenging situations.
- Using Microsoft office programs and universal database.
Customer Service & Administrator - Community Initiatives Associates - Chester
(2012-01 - 2013-02)
12-month contract
- Maintaining office systems including electronic and hard copy filing and using and maintaining databases.
- Handling telephone calls, enquiries, and requests.
- Contacting customers over the phone, e-mail, and letters.
- Booking and arranging appointments.
- Making sales.
- Implementing deadlines and ensuring they are met.
- Data input of confidential information.
- Dealing with invoice queries and sales orders.
- Managing high volume telephone calls, enquiries, and requests.
- Handling mail and deliveries.
- Monitoring and maintaining stock of equipment and office supplies.
- Providing widespread support and training to colleagues.
- Diary management.
- Using Microsoft office including Outlook, Word & Excel.
P.A to Group Purchasing Manager - Highbury Poultry - Whitchurch
(2011-01 - 2011-12)
Temporary Position
- Provided broad support for the Group Purchasing manager and ensured all office systems are maintained and organised.
- Meeting and greeting visitors of all levels of seniority.
- Devising and maintaining office systems including data management and filing.
- Organising meetings, managing diaries.
- Screening telephone calls, enquiries, and requests and managing them when appropriate.
- Performing background research and presenting findings.
- Using Microsoft Office including Outlook, Word, Excel, and Power Point.
Receptionist, Optical Assistant, Trainee Dispensing Optical Customer Service Advisor - Specsavers - Wrexham
(2005-01 - 2011-12)
- Worked as part of a team in a fast-moving retail environment.
- Provided support, help, guidance, and advice to customers regarding eye care and optical health.
- Arranged and confirmed appointments.
- Helped customers by explaining products and services.
- Completed the first year of Degree in Ophthalmic Dispensing.
- Created a good everlasting impression with the most professional and courteous manner and strived for superior client service.
- Checked and maintained NHS vouchers and processed them.
- Monitored store stock levels and reordered replacement stock and special customer requests.
- Assisted customers with prescription and the selection of frames and promoted the additional extras provided / upselling.
- Handled telephone calls, enquiries, and requests, booking and confirming appointments, meeting, and greeting clients and visitors of all levels of seniority.
- Monitored stock levels to establish 'top sellers' and ordered relevant stock.
- Created promotional ideas and organised events.
- Organised meetings, managed diaries.
- Maintained advertising and marketing materials.
- Health and safety procedures.
- Devised and maintained office systems, including data management and filing.
Administration Assistant - Inland Revenue - Wrexham
(2004-01 - 2004-12)
- Provided broad support and assistance for the administration team.
- General clerical duties, computer skills and knowledge of relevant software.
- Operation of standard office equipment.
- Sorted mail and deliveries.
- Data input of confidential information.
- Maintained electronic and hard copy filing systems.
- Managed information and data requests.
- Supported management.
- Researched, analysed, and interpreted changing tax legislation.
- Worked with tax law and revenue provisions.
Bar Supervisor - Scott's Nightclub - Wrexham
(2004-01 - 2006-12)
- Managed money and staff.
- Followed bar legislative regulations.
- Monitored
