Olivia Seal

A highly organised and customer-focused receptionist with extensive experience in front-desk operations across various industries, including hospitality and healthcare. Skilled in welcoming visitors, managing bookings, handling phone calls, and providing excellent customer service. Adept at using industry-specific software, processing payments, and resolving customer queries efficiently.

Committed to maintaining a professional and friendly environment while adhering to company policies and procedures. Seeking a receptionist role where I can utilise my skills to enhance front-desk operations and customer satisfaction.

Waitress - John Greg

(2025-09)

Customer service assistant - Londis

(2025-07 - 2025-09)

• Customer service on the tills
• Putting stock away
• Sorting the sleeves out

Customer online picker - Morrison

(2025-05 - 2025-06)

• Picking the online order out for customers
• Putting back the food stock
• Putting the stock out

Customer Assistant - British Heart Foundation

(2025-02)

• Assisting customers with queries and purchases, ensuring excellent service.
• Handling cash transactions and processing payments securely.
• Organising and displaying donated items effectively to maximise sales.
• Maintaining cleanliness and tidiness within the store.

Receptionist - Freshwater

(2024-02 - 2024-09)

• Welcomed guests and handled check-in and check-out procedures.
• Processed payments and maintained accurate records of transactions.
• Managed bookings, cancellations, and customer inquiries efficiently.
• Restocked and organised brochures and information packs for guests.

Trainee Dental Nurse/Receptionist - D K Dental

(2023-11 - 2024-02)

• Scheduled appointments and managed patient records using Dental Plus and Software of Excellence.
• Provided reassurance and support to patients during treatments.
• Assisted in preparing dental materials and ensured proper sterilisation procedures.
• Processed payments and insurance claims while maintaining confidentiality.

Customer Assistant - B&M

(2023-06 - 2023-11)

• Delivered excellent customer service by assisting shoppers with queries.
• Maintained stock levels and ensured shelves were well-presented.
• Operated tills, processed payments, and handled refunds efficiently.
• Supported store operations, including opening and closing procedures.

Receptionist - Casterbridge Dental Lab

(2022-04 - 2023-06)

• Greeted and assisted patients and visitors with inquiries.
• Answered and redirected phone calls professionally.
• Managed appointment bookings and updated patient records.
• Processed payments and maintained financial records.

Receptionist - Haven

(2022-03 - 2022-11)

• Provided front-desk support and welcomed guests upon arrival.
• Resolved customer complaints and provided accurate information.
• Answered phone calls, took bookings, and processed payments.
• Ensured reception areas were organised and well-presented.

Waiting Staff - Haven

(2021-04 - 2021-11)

• Delivered high-quality customer service in a fast-paced dining environment.
• Maintained cleanliness and hygiene in the dining area.
• Took orders, served food and beverages, and handled payments.
• Assisted in restocking and setting up for service.

Trainee Dental Nurse/Receptionist - Grapes Dental Surgery

(2018-08 - 2021-04)

• Assisted dentists in clinical procedures and patient care.
• Sterilised and prepared dental equipment for treatments.
• Managed patient records and scheduled appointments.
• Provided front-desk reception support, including payment processing.

animal welfare and science level 2 - Kingston maurward (2925-09)

Pass - Ict course - Weymouth college (2025-07)

Level 1 & 2 - Childcare - Weymouth College

Level 2 - Health and Social Care - Weymouth College

English Language, English Literature, Maths, Physics, Chemistry, Biology, Drama, Dance, Food Technology - Budmouth Academy