Ella Peckham

Motivated student pursuing a Bachelor of Arts in Criminology and Sociology, demonstrating strong analytical and creative thinking skills. Eager to learn and adapt, contributing to innovative solutions in real-world scenarios while enhancing understanding of law, justice, and protective services. Experienced in providing exceptional customer service in fast-paced environments.

Thrives in team settings, ensuring smooth operations and positive guest experiences. Strong communicator with hands-on approach and friendly demeanour.

Floor staff member - Tangerine

(2025-09)

• Delivered food and drinks promptly in fast-paced venue.
• Ensured accuracy and presentation of all orders served.
• Took customer orders efficiently to enhance service quality.
• Assisted guests with diverse inquiries and requests for optimal experience.
• Collaborated with bar and kitchen staff to maintain seamless service operations.
• Supported high-volume service during peak times and live events

Waitress/Front of house member - Albert Road Fisheries

(2022-05 - 2025-09)

• Provided efficient and friendly customer service during table service and at the till.
• Executed cash and card transactions with precision and efficiency.
• Delivered food promptly while maintaining strict quality standards.
• Coordinated with team members to ensure seamless daily operations.
• Monitored stock levels consistently throughout shifts.
• Captured and processed orders precisely through utilisation of POC (point-of-sale) systems.
• Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.

GCSE's - West Craven High School (2017-09 - 2022-06)

Certificate of higher education - Law, Justice, and Protective Services - Nelson And Colne College (2022-09 - 2024-08)

Bachelor of arts - Criminology and Sociology - Manchester Metropolitan University (2024-09)