Emily Robinson

Business Management graduate with First Class Honours and experience across business administration, operations, customer service, payroll, compliance and digital and traditional marketing. In my role as Secretary at Friends of Nature Forest School CIC, I actively support the organisation's day-to-day operations, development and fundraising. I have experience coordinating business activities, maintaining digital platforms and systems, supporting financial administration and contributing to business development.

I bring strong organisational and analytical abilities, practical problem-solving skills and a proactive approach to working independently and collaboratively to achieve business objectives.

Secretary / Business Developer - Friends of Nature CIC

(2024-06)

• Support the day-to-day running and development of the organisation
• Manage the website, booking system and social media platforms
• Create marketing content and promotional materials to support awareness and engagement
• Bookkeeping and accounting administration
• Administer payroll and maintain records
• Support compliance, policies and procedures
• Organise and support fundraising activities and proposals that support the organisations cause and objectives

Administrative Assistant - Zenith

(2017-01 - 2023-06)

• Coordinated communications between customers, insurers and third parties
• Monitored repair progress, followed up on delays and informed customers
• Produced reports to track performance and support targets
• Managed administrative workflows
• Maintained records and supported the daily function of the office

Sales Executive - Zenith

(2016-09 - 2017-01)

• Handle inbound and outbound calls
• Generate sales leads
• Study and retain industry knowledge
• Work towards targets in a fast-paced environment
• Manage and meet KPI’s

Social Media and Digital Marketing Assistant - Nuttersons

(2015-12 - 2016-09)

Personal Assistant to Managing Director - Nuttersons

(2015-12 - 2016-09)

Crew Member - Liquid and Envy

(2016-04 - 2016-09)

Junior Assistant - Reuben Wood Hair and Beauty

(2014-12 - 2015-11)

Sales Assistant - The Safeguard Group

(2014 - 2014)

BA (Hons) - Business Management - University Campus Oldham (2023-09 - 2026)

BA (Hons) - Environmental Studies - The Open University (2019-10 - 2020-07)

Certificate of Higher Education - Environment - The Open University (2021-10 - 2022-07)

GCSE’s - The Radclyffe School, Chadderton (2009-09 - 2014-06)