Workshop Manager
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I am an highly motivated individual with extensive experience in the Automobile Industry. I have further enhanced my management skills and knowledge by achieving an MBA focusing on risk management, strategic operations & leadership, strategic and financial performance management & resources, supply chain & sustainability and overall management of businesses.
Also achieved Chartered Manager Degree, a Fellow member at Chartered Management Institute as well as Institute of Motor Industry.
Enterprising, insightful and commercially-astute, with a proven track record of 20+ years of success within B2B, B2C, automotive, aftermarket, repairs and warranties.
Passionate about fantastic customer success, leveraging a wide network of industry contacts, developing the customer journey & ensuring customer retention. Builds trusted relationships with key account customers.
Enthusiastic & encouraging as a Business Leader, building empowered working environments, setting clear objectives, enabling people to grow by developing and energising, motivated, high-performing teams of staff.
Successful in designing winning business strategies and execution plans, following up on the execution and ensuring delivery of impressive results in revenue growth, market share & overall business performance.
University of Derby Master of Business Administration (MBA)
Chartered Institute of Waste QCF Level 4 Waste Management - WAMITAB
Chartered Management Institute Level 7 Diploma in Strategic Management and Leadership
Institute of Motor Industry Fellow Member (FIMI)
Chartered Management Institute Charted Manager (CMgr)
