Esther Olimpia

A dedicated and highly professional individual with a diverse background in customer service roles. Strong interpersonal skills and a proactive approach to problem-solving, developed through years of managing diverse environments and public interaction. Committed to delivering high-quality work with a positive attitude.

Store Assistant at Sweaty Betty (2026-08 – Present)

• Deliver personalised customer service, supporting a diverse range of customers in a fast-paced environment.
• Work effectively under pressure as part of a team, maintaining high standards of service, store presentation, cleanliness and health & safety.
• Support daily operations, stock management and customer needs.

Client Support & Event Logistics at Hotta Advocacia / Pogust Goodhead (2023-05 – 2024-11)

• Welcomed and assisted clients from diverse backgrounds at a busy walk-in centre daily, providing orientation, resolving queries, and ensuring a positive first point of contact.
• Prepared meeting rooms for small-group sessions, including refreshments and catering setups, and supported logistics for large-scale events with 100+ attendees.
• Carried out scheduled maintenance-day tasks to keep the space presentable and fully functional.
• Served as a key point of contact, ensuring clear, professional communication between teams and visitors.

Hospitality & Bar Assistant (Casual) at Ouro Preto (2020 – 2023)

• Provided efficient beverage service at high-volume cultural and community events, managing customer requests in a fast-paced environment.
• Completed post-event clean-up and organised the workspace, leaving the venue tidy and ready for future use.
• Delivered friendly, prompt service that contributed to a positive guest experience.

Anti-Financial Crime Analyst / Legal Practitioner at Brazil (2018 – 2025)

• Conducted due diligence, background screening and data analysis (compliance, financial and legal casework) to identify risks and produce accurate reports and documentation.
• Maintained confidentiality and a calm, courteous approach while supporting clients and vulnerable individuals in sensitive, high-stakes situations.
• Managed multiple concurrent cases and competing deadlines under pressure.

Financial Coordinator at Brazil Forum UK (2025-11 – Present)

Supporting the logistics and financial planning for a high-profile conference, demonstrating strong organisational skills and teamwork.

LLM in International Human Rights Law and Practice – University of York

Bachelor of Laws in Laws – Federal University of Ouro Preto