Briege Reid
Customer Assistant
About
With 18 years of dedicated experience at Moy Park as a line operator, I have consistently surpassed production targets while ensuring efficient packing of food items. My teamwork skills and unwavering work ethic have contributed to the swift processing of orders, fostering a positive work environment. With a background in cleaning and a strong commitment to hygiene standards, I am eager to transition into the cleaning industry, where I believe my attention to detail and work ethic can make a significant impact.
Motivated, adaptable, and ready to contribute, I am excited to join a cleaning team, leveraging my experience and dedication to excellence to deliver exceptional service and create tidy spaces. I am eager to bring my enthusiasm and dedication to your team and contribute to your organisation's success
Experience
Customer Assistant - The Card Factory - Portadown
(2023-11 - 2024-01)
Achievements and responsibilities
- Customer Service: Greet customers warmly and assist with their inquiries and purchases. Whilst providing key product information, prices and assistance with locating items instore. Ensure customers have a positive shopping experience by giving advice and guidance if needed.
- Merchandising and Product Presentation: Maintain a well organised and visually appealing store layout. Regularly restock shelves ensuring each product presented has the correct labelling and price information with the aim to drive sales and increase customer loyalty to the brand.
- Inventory Management: Monitor inventory levels and notify management when stock is low with the aim to protect customer availability. Assist in receiving and unpacking merchandise shipments whilst verifying contents against invoices.
- Compliance/Store Policies and Procedures: Adhere to all company policies and procedures regarding store operations, safety and security. Maintain cleanliness and tidiness throughout the store to ensure there are no trip hazards with the view to minimising potential accidents.
- Team Collaboration and Communication: Collaborate effectively with team colleagues to ensure all operations run smoothly and all KPI's are excelled.
Housekeeping - Portadown Technical College - Portadown
(2022-07 - 2022-08)
Achievements and responsibilities
- Cleaning and sanitising: Cleaning and sanitising various areas within the college to include classrooms, laboratories, communal areas, and offices. This involves dusting, sweeping, vacuuming, and disinfecting surfaces to prevent the spread of germs and ensure a safe learning environment.
- Waste removal: To ensure waste removal and that recycling efforts are upheld.
- Window Cleaning: responsible for cleaning windows and glass surfaces in common areas to maintain a clear and pleasant view.
- Maintenance of Cleaning Equipment: Properly maintaining and storing cleaning equipment, such as vacuum cleaners, mops, and cleaning solutions, is essential to ensure their effectiveness and longevity.
- Compliance with Safety Protocols: Follow all safety guidelines and protocols for handling cleaning chemicals and equipment to prevent accidents and ensure the safety of everyone on campus.
- Reporting Issues: Identifying and reporting any maintenance or repair needs, such as broken fixtures or damaged furniture. This helps ensure that the college facilities remain in good condition.
- Adherence to College Policies: Following the college's policies and procedures regarding cleaning, waste disposal, and environmental sustainability is important. Paying specific attention to COVID 19 guidelines.
- Customer Service: Deliver excellent customer service by being polite and helpful to students, faculty, and staff when they have questions or need assistance contributes to a positive atmosphere.
Education
Level 1 - Customer Service - Clanrye Group (2023-10)
GCSE - Drumcree College (1997-09 - 2002-06)
