Faith Macey
Administrative professional with experience supporting busy teams in fast-paced environments
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About
Positive and organised administrative professional with experience supporting busy teams in fast-paced environments. Confident in managing records, coordinating tasks, and maintaining smooth operations. Known for a proactive, can-do attitude and strong communication skills. Level 3 Business Administration qualified and recognised as Team Star of the Year 2022.
Experience
Guest & Owner Experience Team Member - Haven - Littlesea
(2025-02)
- Support daily admin tasks including bookings, records, and customer queries
- Assist with Matterport imagery and uploads to support sales activity
- Create social media content to boost engagement and generate leads
- Provide admin support to sales team, maintaining accurate CRM records
Holiday Home Sales Advisor - Haven - Littlesea
(2024-08 - 2025-02)
- Managed customer documentation and CRM systems with accuracy
- Supported sales processes and maintained clear communication
Team Leader – Guest & Owner Experience - Haven - Littlesea
(2022-02 - 2024-08)
- Managed bookings, reporting, and complaint tracking
- Supported team organisation and communication across departments
- Delivered high standards of service in a fast-paced environment
- Awarded Team Star of the Year 2022
Customer Feedback Advisor (Seasonal) - New Look Head Office
(2021-11 - 2022-01)
Hotel Staff - Leam Hotel
(2021-05 - 2021-10)
Spray Tanning Technician - Self-Employed
(2020-11 - 2022)
Education
Level 3 Business Administration Apprenticeship
Level 2 Diploma - Art & Design
