Homemaker – Career Break at Self-Employed (2024-01 – Present)
Stepped into a full-time domestic role following a change in my wife's career, managing all household operations and large-scale home and garden improvements. Actively seeking a new career opportunity as my wife transitions to part-time work; available for an immediate start.
- Developed strong project management and budgeting skills while overseeing the redesign of multiple living spaces.
Scheduler at Magna Housing (2021-01 – 2023-11)
- Coordinated daily schedules for up to 30 operatives, ensuring resources were aligned for maximum productivity and service delivery.
- Maintained and updated CRM systems, tracking operative performance and appointment completion.
- Acted as the main point of contact for tenants, handling 80+ calls per day to provide clear and consistent communication.
- Monitored inventory and materials for ongoing works, introducing an Excel-based tracking tool to improve visibility.
Accounts Manager at Job Centre (2020-06 – 2021-12)
- Consistently handled an average of 80 daily calls, emails, and diary entries regarding Universal Credit enquiries.
- Met and exceeded daily and weekly targets while utilising in-house government systems to advise claimants.
- Provided guidance on complex issues related to financial support, childcare, and housing.
Deputy Maintenance Manager at AIM Aviation (2012-05 – 2019-12)
- Inventory & Stock Management: Proactively monitored and maintained critical stock levels to support high-pressure aviation maintenance, consistently preventing operational shortages and downtime.
- Strategic Procurement: Managed the end-to-end procurement lifecycle, including global supplier liaison, complex quotations, and purchase order management while meticulously tracking lead times.
- Systems & Efficiency: Spearheaded the design and implementation of an advanced Excel-based tracking system, significantly streamlining scheduling workflows and providing real-time inventory visibility.
- Compliance & Data Integrity: Upheld rigorous standards for stock and material records within CRM databases, ensuring 100% accuracy for internal audits and strict aviation industry compliance.
- Financial Control: Directly managed departmental budgets and costs, ensuring all purchasing activities remained lean and fully aligned with core business KPIs.
- Logistics & Supply Chain: Orchestrated complex deliveries and logistics to ensure the timely arrival of materials, optimising usage and reducing waste across multiple projects.
- Financial Oversight & Asset Management: Successfully scheduled and managed an extensive order book valued at £1.2M. By maintaining tight cost controls and strategic stock availability, I ensured all projects remained financially viable and on track.
- Complex Operational Coordination: Confidently oversaw and synchronised six distinct housing trade schedules. This involved high-level resource allocation and material logistics to ensure all teams met demanding deadlines and service standards.
- System Innovation & Process Improvement: Designed and implemented a bespoke Excel-based database that transformed inter-departmental coordination. This tool significantly increased inventory visibility and ensured 100% accuracy during rigorous departmental audits.
- Strategic Project Leadership: Spearheaded the end-to-end relocation of an entire operational department to a new site. Through meticulous planning and logistics management, I achieved a seamless transition with zero disruption to daily business operations.
- High-Level Client Relations: Developed and sustained professional, high-trust relationships with prestigious global clients, including Emirates and Qatar Airways, consistently meeting the exacting standards of the international aviation industry.
- Efficiency & Performance: Consistently maintained peak operational efficiency in fast-paced environments, using data-driven scheduling to increase team output and ensure the timely completion of large-scale maintenance works.
