Farheen Hashim

ISTQB-certified Senior QA Engineer with 8+ years of experience in OTT, Banking, Payments and FinTech domains. Skilled in end-to-end functional, API and cross-platform testing, defect management, and Agile delivery, with hands-on experience in Selenium-based automation and AI-assisted testing.

Senior QA Engineer at DIAGNAL (2022-05 – Present)

Led QA for OTT streaming platforms across multiple regions and clients/products including CMGO, Rally.tv, Lounges.tv, DMI, and STC.

• Led QA for OTT streaming platforms (CMGO, Rally.tv and Lounges.tv) across multiple regions, designing and executing 150+ test cases per release ensuring high-quality production deployments.
• Executed end-to-end, regression, playback, payment and device compatibility testing.
• Created and maintained Selenium POM automation scenarios for critical user journeys.
• Prevented 10+ critical defects from reaching production through risk-based testing.
• Collaborated with Product Managers, Developers and Business Analysts on release readiness.
• Performed web application security testing using Burp Suite across applications, identifying potential security vulnerabilities as part of quality assurance and risk assessment activities.
• Leveraged AI tools for test case generation, exploratory testing, defect investigation, requirement analysis and test data creation.

Software QA Engineer at NCR Corporation (2021-06 – 2022-05)

Validated workflows during migration to NextGen Digital Banking Platform for NCR Digital Banking Platform.

• Validated ACH, Wire Transfer and Payment workflows during migration to a NextGen Digital Banking Platform, ensuring seamless functionality and regulatory compliance.
• Improved product quality through enhanced test coverage and defect prevention.
• Performed cross-browser and responsive testing for B2B banking portals.

Associate Consultant at Capgemini (2017-09 – 2021-06)

Validated end-to-end workflows for multiple clients including OMERS (Canada), Eradah Digital Bank (UAE), and Associated Bank (USA).

• Validated end-to-end API workflows for legal settlement, onboarding and lending platforms.
• Tested corporate onboarding, current account operations, account closure, term deposits, and Capital, Equipment, Vehicle and Real Estate loan workflows, including API validation, credit management and business-rule testing.
• Executed 100+ test cases per sprint and partnered with business teams on acceptance criteria.
• Performed defect triage, root cause analysis and requirements traceability.
• Identified a critical business-rule defect that allowed closure of loan-linked accounts, preventing a high-impact production issue before release.

B.E. in Electronics & Communication – HKBK College of Engineering (2017)