Fatima Khan

Confident, ambitious and target-driven sales professional with experience across sales, reception and customer-facing environments. Skilled in building rapport, identifying customer needs, recommending relevant products and services, upselling and converting enquiries into sales. Experienced in face-to-face and telephone communication, bookings and payments, with a professional and persuasive approach. Commercially minded, quick to learn and motivated to build a long-term career in sales.

Receptionist / Sales at Linthorpe Tanning (2026-05 – Present)

• Manage front-of-house reception and provide a friendly, professional customer experience.
• Handle telephone and in-person enquiries, bookings, customer queries and payments.
• Identify opportunities to recommend and upsell relevant products and services based on customer needs.
• Build rapport with new and existing customers to encourage repeat visits and strong client relationships.
• Support the smooth day-to-day running of the business while managing multiple responsibilities.

Sales Representative at PYT London - Westfield Shopping Centre (2025-08 – 2025-11)

• Consistently worked towards and exceeded daily and weekly sales targets.
• Approached and engaged customers confidently, identified their needs and converted conversations into sales.
• Upsold products and services to increase revenue and encouraged repeat business through strong rapport.
• Handled customer enquiries, bookings, payments and queries in a busy, target-driven environment.

Beauty Therapist / Front of House at Sparkling Skin (2022-08 – 2024-08)

• Delivered excellent customer service and built long-term client relationships.
• Conducted consultations, recommended suitable treatments and products, and encouraged repeat bookings.
• Managed calls, appointment bookings, payments and general front-of-house enquiries.
• Supported reception, administration and smooth day-to-day business operations.

BA (Honours) in Criminology and Law – The Open University (2026)

BTEC Level 3 in Business Studies – Stockton Riverside College (2023 – 2023)

NVQ Level 2 in Beauty Therapy – Middlesbrough College (2024 – 2024)

UAL Level 2 Diploma in Art & Design – Harrow College (2025 – 2025)