Faye Main

I am a passionate and personal individual that has a drive to succeed. I enjoy working independently but also as part of a team. During my time at Cranleigh Golf and Country club, I earned a promotion internally, from a receptionist to accounts administrator, based on my skill set and potential.

After relocating to Horsham I began my new role at Les Searle Group, where I then moved onto Macfarlane packaging. I then went on to work for an air conditioning company (Climachill) where I have gained more valuable admin experience and have learnt how to use accounting software. Staying within a similar industry I am now at Hawco Ltd an international distributor & national wholesaler.

I have learnt a variety of skills within these positions and am looking for a role where I can expand upon these and develop further. I have a strong work ethic and believe that I would be an invaluable asset to my next employer.

Sales Administrator - Hawco Limited

(2022-03)

• Sales Admin, processing orders / Quotes
• Backlog Reports
• Manning the sales inbox
• Releasing incoming stock
• Answering telephones
• Responding to customer enquiries
• Other ad hoc duties

Sales Coordinator – Key Accounts - Macfarlane Packaging

(2018-06 - 2020-03)

• Inbound customer enquires
• Sales administration – orders/quotations, ensuring customer delivery dates are met
• Regular use of internal CRM systems
• Working closely with and supporting the external sales team
• Liaising with internal departments such as logistics and procurement
• Pro-actively identify and target new accounts
• Managing and developing a portfolio of existing accounts, effectively maintaining profitability

Sales Coordinator – Key Accounts - Macfarlane Packaging

(2021-11 - 2022-03)

PA / Office Administrator - Climachill Ltd

(2021-01 - 2021-10)

• Assist the MD & Engineers of the company
• Day to day admin tasks
• Processing web orders & Oganising dispatch with couriers
• Stock management
• Communication with customers via telephone and email
• Scheduling service / maintenance visits
• Create & send invoices using Xero accounting software

Self-employed Domestic Cleaner - Sparkling Green Cleaning

(2020-06 - 2020-12)

• Branded & marketed my own eco-friendly cleaning business
• Social media posts
• Diary management
• Domestic cleaning duties
• Communications with clients
• Managing company finances

Transport Administrator - Les Searle Group

(2018-03 - 2018-05)

• Transport logistics - planning suitable routes for heavy haulage vehicles
• Liaising with clients to arrange transport of plant machinery
• Sage 50 – creating dispatch notes and invoices for clients
• HR Duties
• Reception Duties

Accounts Administrator / Membership Sales Advisor - Cranleigh Golf & Country Club

(2015-01 - 2018-03)

Accounts Administrator

• Reconcile and pay-in end of day banking from each department at least twice weekly
• Preparing the bank reconciliation spreadsheet for use by the account's managers
• Petty cash purchases and float
• To ensure all invoices are processed accurately on the online purchasing system, and are sent in the post. Keeping the copies on site
• To monitor and maintain the change float levels
• To maintain any other financial reconciliation as relevant and any other ad-hoc administration

Accounts Administrator / Membership Sales Advisor - Cranleigh Golf & Country Club

(2015-01 - 2018-03)

Membership Sales Advisor

• Provide customer care and service to members, guests & visitors that exceeds their expectations
• Membership sales revenue through the innovative generation of new leads, the exhaustion of old leads, and the successful conversion of the resulting appointments using professional sales techniques
• To contribute to outreach activities as required, such as attending fayres, events and business networking meetings, visiting retail outlets and replenishing/refreshing marketing collateral

Receptionist & Duty Manager - Cranleigh Golf & Country Club

(2014-09 - 2014-12)

Receptionist Role

• Front of house duties
• Meet and greeting clients and customers
• responsible for providing secretarial, clerical and administrative support
• Provide word-processing and secretarial support
• Answer all incoming calls via a switchboard and handle caller's enquiries whenever possible
• Re-direct calls as appropriate and take adequate messages when required
• Skills team building analytical and problem-solving skills decision-making skills effective verbal and listening communication skills computer skills including the ability to spreadsheet and word- processing programs at a highly proficient level stress management skills time management skill's

Receptionist & Duty Manager - Cranleigh Golf & Country Club

(2014-09 - 2014-12)

Duty Manager Role

• Opening and closing the building
• Pool checks and making sure the general assistants are keeping the club clean, club cleanliness and organisation
• Supervision of the overall staff in the building
• Dealing with all enquires and complaints professionally and quickly

GCSE - Glebelands School Cranleigh (2008-09 - 2013-07)