Faye Scott

Waitressing / orders / payments / bar work / rota's / staff training / supervising / open and close / cashing up / party host / face painting / deep clean

Restaurant / play area supervisor at The highwayman / wacky warehouse (2005-10 – 2007-09)

• Waitressing / orders / payments / bar work / rota's / staff training / supervising / open and close / cashing up / party host / face painting / deep clean sales and retentions advisor at Next -ventura call centre (o2 mobile network ) (2007-10 – 2016-01)
• Assisting existing o2 pay monthly customers / pay monthly / contacts / sim only / upgrade / customer retentions / billing / payments / insurance / claims / products and services / complaint handling / call centre / telesales In store - Sales and service advisor at Dixons carphone / carphone warehouse (2016-02 – 2019-02)
• Assisting new and existing pay monthly customers / pay monthly mobile contacts / sim only / upgrade / customer retentions / billing / payments / insurance / claims / products and services / complaint handling / tota's / stock take / auditing / in store, customer facing

Sales advisor / customer service and complaints handler at Motorhog / LKQ Synetiq (2019-02 – Present)

• Assisting customers in ordering replacement second hand car parts / invoicing / delivery's / exchanges / returns / refunds / complaint handling

GCSE in ENGLISH – North Doncaster technology college (2005)

GCSE in MATHS – North Doncaster technology college (2005)

GCSE in SCIENCE – North Doncaster technology college (2005)