Faye Walker
Friendly and reliable individual with strong customer service skills, excellent communication, and a passion for creating positive experiences for guests.
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About
Self-motivated professional offering excellent skills in guest relations, and upselling products and services. I have the ability to articulate and help customers make choices on what products/services they may require. I can also find resolutions to issues and provide excellent customer services skills.
Organized, independent worker with strong time management skills as well as being able to communicate and work well as a team. I am able to learn new tasks quickly and efficiently and possess excellent memory and aptitude.
Experience
Waitress at Greenstead's Restaurant and Cafe (2025-04 – Present)
Current role as Waitress providing customer service and food service operations.
- Provided recommendations on special or sessional offerings for increased sales revenue.
- Maintain clean and organized dining areas for customer comfort.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Clean dishes and change the bins to ensure a clean and tidy workspace.
- Take payments from customers using a till.
- Providing excellent customer service to increase their experience with us.
Nursery volunteer (work experience) at The Whitstable day nursery (2024-07 – 2024-07)
Work experience role providing childcare and support in a nursery environment.
- Aided in nap time routines to enforce healthy sleeping habits.
- Provided care to children, enhancing their social skills.
- Helped with lunch and setting up the table where they would eat.
- Set up activities so the children can play and enjoy themselves.
Education
Diploma in Travel and Tourism – Canterbury College
GCSE in Secondary Education – The Whitstable School (2025-05)
