Fiona Lewis

Analytically strong Business Analyst with over 5 years' robust experience executing requirements engineering, AS-IS/TO-BE process mapping, stakeholder workshops, user story creation and Agile delivery across financial services, legal, healthcare and digital technology sectors. Well-versed in business analysis best practices including BPMN, stakeholder engagement and gap analysis. Highly proficient in Azure DevOps, Jira, Confluence, SQL and Power BI, with practical experience using Visio, Figma and AI-assisted tools.

Cumulatively driven an estimated 35% increase in operational efficiency and circa £1.2m in cost and time savings by translating stakeholder requirements into scalable digital solutions across multiple regulated industries.

Business Analyst - Harrison Blackwell

(2026-06 - 2026-09)

Business Data Analyst - OptiPath Advising

(2026-04 - 2026-05)

Technical Business Analyst - North Cloud Legal

(2023-05 - 2026-04)

Technical Business Analyst - Global Tote

(2022-11 - 2023-05)

Technical Business Analyst - Books2All

(2020-12 - 2022-11)

Bachelor's Degree - Chinese Studies - University of Westminster (2006)

Certificate of Undergraduate Studies - Computer Software Engineering - Code Institute (2021)