Fitz Mckenzie
Reliable and hardworking professional with experience across hospitality, manufacturing, construction, customer service, and self-employment
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About
Dedicated and reliable professional with over five years' experience supporting children and young people within residential care settings, alongside previous experience in customer service, hospitality, manufacturing, and construction. Skilled in safeguarding, behaviour management, communication, and building positive relationships with young people, families, and professionals. A flexible and hardworking individual with a strong commitment to delivering high standards of care, safety, and support.
Holds a full UK driving licence and is available for immediate employment.
Experience
Residential Children's Support Worker - Alpine 4 Care & Knights 4 Care
(2021-01 - 2026-12)
Provided high-quality care and support to children and young people in residential settings.
- Built positive, trusting relationships with children to promote emotional wellbeing, confidence, and independence
- Supported young people with daily routines, education attendance, appointments, and recreational activities
- Managed challenging behaviour using positive behaviour support techniques and de-escalation strategies
- Maintained accurate records, daily logs, incident reports, and care documentation
- Worked closely with social workers, families, schools, and healthcare professionals to ensure positive outcomes for children
- Supported children in developing life skills, social skills, and emotional resilience
- Ensured safeguarding policies, health and safety procedures, and company standards were consistently followed
- Participated in team meetings, handovers, and care planning to deliver person-centred support
Kitchen Fitter's Labourer
(2020-03 - 2021-12)
- Assisted with kitchen installations on residential projects
- Prepared work areas and materials for fitting teams
- Maintained a clean and safe working environment
- Supported tradespeople to ensure projects were completed on schedule
- Demonstrated excellent attention to detail and organisation skills
- Managed workloads efficiently to meet deadlines
Manufacturing Operative - Prestige Bedrooms & Kitchens - Rochdale
(2019-02 - 2020-03)
- Operated manufacturing and construction equipment safely and effectively
- Assisted in the production of fitted bedroom and kitchen components
- Maintained quality standards across all work produced
- Followed company health and safety procedures and safe systems of work
- Adapted to changing customer and production requirements
- Worked collaboratively with colleagues to meet production targets
Window Cleaner - Self-Employed - Rochdale, Norden & Milnrow
(2017-06 - 2019-01)
- Delivered professional window cleaning services to residential and commercial customers
- Built and maintained strong customer relationships
- Managed appointments and workload independently
- Ensured compliance with health and safety regulations
- Maintained high standards of service and customer satisfaction
- Demonstrated reliability, self-motivation, and excellent communication skills
Team Member - Nando's
(2012-02 - 2016-12)
- Worked in a busy, fast-paced restaurant environment
- Delivered excellent customer service and handled customer enquiries
- Recommended menu items, promotions, and specials to customers
- Provided allergen information and assisted customers with dietary requirements
- Operated tills and handled cash transactions accurately
- Assisted with food preparation and kitchen operations
- Maintained cleanliness, food hygiene, and health and safety standards
- Worked effectively as part of a team to achieve service targets
Education
Level 3 Diploma - Carpentry & Joinery - Hopwood Hall College (2006-01 - 2008-12)
GCSE - Balderstone Technology College
