Marc Docherty

Customer-focused hospitality and service professional with experience across pubs, leisure resorts, retail, and education. Skilled in customer engagement, complaint handling, and team coordination within high-pressure environments. Dependable, adaptable, and committed to delivering excellent experiences for guests and clients alike.

Bar Person - The Still House, Paignton Harbour - Paignton Harbour

(2026-01 - 2026-04)

• Managed opening / closing, cashing up, stock, and security.
• Served premium local gins and high-end food.
• Supported kitchen staff during peak service periods.

Bar & Wait Staff - The Hyde Dendy, Paignton - Paignton

(2025-05 - 2025-11)

• Provided friendly service in a vibrant family pub.
• Resolved complaints efficiently to maintain guest satisfaction.
• Helped host large-scale events (Paignton Festival, live music, EU Women's Football Championship).
• Coordinated staff to ensure smooth and safe operations.

Packaging Operative - Sierra Windows

(2023-10 - 2024-04)

• Liaised with production and transport to ensure on-time, damage-free deliveries.
• Maintained quality-control records for outgoing orders.

Front of House / Bar Staff - Inn on the Green, Paignton - Paignton

(2022-05 - 2023-01)

• Delivered consistent service and handled customer concerns calmly.
• Supported post-pandemic business recovery initiatives.

BA (Hons) - Media & Communication - Glasgow Caledonian University (2012 - 2012)