Fizza Naveed

Arthur J Gallagher UK, Immigration Advisor (HR)

I am the point of contact and escalation for HR and the business for queries and support for all immigration matters.
I manage and advise on multiple visa cases for all business units of Gallagher including for new hires, current employees, internships, work experience, and international transfers.
I manage my stakeholders’ expectations on issues relating to visa timescales, eligibility, costs etc.
I liaise with externalcounsel to completevisa applications and seek legal advice on complex cases.
I manage and lead on sensitive conversations with employees and managers regarding an employee's right to work.
I advise HR on overseasbusiness visitor rules, restrictions and issue UK invitation letters.
I respond to changes to an employee’s employment or personal circumstances affecting their immigration status to ensure Gallagher's compliance with Home Office rules.
I advise the HR ServiceDelivery team (HRSD) and business stakeholders on right to work check rules and whether any checks need to be corrected/redone.
I keep track of and process invoices for legal fees and ensure that they are paid in a timely manner.
I review and update internal right to work check policies in accordance with Home Office changes.
I am creating a bespoke immigration intranet page with guidance documents for managers, HR and employees.

I provided HR generalist support across the business in all areas of the employment lifecycle e.g. annual leave, maternity/paternity leave, promotions etc.
I was in a small HR Generalist team but was the point of contact for my allocated business unit for line managers and employees’ HR queries. I escalated matters to senior HR when required.
I coached and advised line managers on matters of employee wellbeing, performance, and dismissals.
I carried out monthly board reports for business units relating to absence, starters, leavers, headcount, salary benchmarks.
I supported senior HR with ER cases e.g. disciplinaries, grievances, investigations by shadowing the HR Advisor, taking notes, drafting and issuing outcome letters.
I carried out exit interviews on leavers of varying seniority and flagged areas of concern to the senior HR team.
I processed DSE assessment recommendations and Access to Work requests, ensuring reasonable adjustments were implemented for employees.
I consulted external stakeholders, employees and line managers on different immigration categories and issues.
I managed permanent transfers and repatriations from overseas - drafted contracts, performed system onboarding/offboarding actions, liaised with Global Mobility and managers to ensure a smooth transition.
I supported the senior HR team with redundancy processes and promotion reviews.
I monitored absences on a monthly basis and coached line managers on return-to-work policies, company and statutory sick pay.

Performed audit on company employee files to ensure correct right to work checks in place for each employee, highlighted key issues.
Reviewed immigration processes and supported design and implementation of improvement recommendations.
Prepared and delivered immigration training to Talent Acquisition team and supported process changes by creating MS forms, FAQ documents.
Obtained sound knowledge of immigration legislation, GDPR, company policy and various processes such as visa applications.
Assisted with ad hoc tasks, supported and advised HR Shared Service on immigration checks.
Drafted key communications for a variety of audiences including HR, immigration counsel, and employees.

Assisted Trainees, Solicitors and Associates on projects including Real Estate due diligence, legal research, document review and company search reports.
Created and managed online data rooms and conducted document management tasks.
Communicated effectively with internal and external clients, third parties, project team members and senior colleagues.
Commended for practice management skills and maintaining good relationship with management and team leaders.
Assisted with process improvement.
Worked under pressure independently and when working as part of a team to tight deadlines. Ensured business and client needs met while producing high quality work.