Florence Dhanawade
HOST / HOSTESS | FRONT OF HOUSE | GUEST SERVICES | CUSTOMER SERVICE
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About
Energetic, warm and welcoming individual with a genuine passion for guest service and a natural ability to make people feel valued. Confident and clear communicator with excellent phone manner, comfortable greeting guests, managing inquiries and handling special requests in a busy, fast-paced environment. Well organised and able to multitask effectively — from managing reservations and seating flow to coordinating with the service team and keeping the host stand tidy and professional.
Friendly, approachable and positive, a fast learner who takes direction well and is committed to setting the perfect tone for every guest's experience. Fully flexible with hours and available to start immediately.
Education
MSc - Data Science - Manchester Metropolitan University (2026-09)
BSc - Information Technology - University of Mumbai (2017)
