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Florence Dhanawade

Florence Dhanawade

HOST / HOSTESS | FRONT OF HOUSE | GUEST SERVICES | CUSTOMER SERVICE

Talent
ManchesterMember since November 4, 2026
Warm guest greeting — enthusiastic, genuine first point of contactReservations & seating — managing flow and table turnoverPhone etiquette — professional, courteous handling of inquiriesMultitasking — calm and efficient in busy, fast-paced periodsTeam coordination — smooth handover with the service teamOrganisation & cleanliness — tidy, professional host standActive listening & communication — clear speaking voiceSpecial requests & problem-solving — helpful, solution-focused
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Warm guest greeting — enthusiastic, genuine first point of contactReservations & seating — managing flow and table turnoverPhone etiquette — professional, courteous handling of inquiriesMultitasking — calm and efficient in busy, fast-paced periodsTeam coordination — smooth handover with the service team

About

Energetic, warm and welcoming individual with a genuine passion for guest service and a natural ability to make people feel valued. Confident and clear communicator with excellent phone manner, comfortable greeting guests, managing inquiries and handling special requests in a busy, fast-paced environment. Well organised and able to multitask effectively — from managing reservations and seating flow to coordinating with the service team and keeping the host stand tidy and professional.

Friendly, approachable and positive, a fast learner who takes direction well and is committed to setting the perfect tone for every guest's experience. Fully flexible with hours and available to start immediately.

Education

MSc - Data Science - Manchester Metropolitan University (2026-09)

BSc - Information Technology - University of Mumbai (2017)

Skills

HOST / HOSTESSFRONT OF HOUSEGUEST SERVICESCUSTOMER SERVICE

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