Frankline Mpembele

Diligent and self-reliant business student, recently graduated in Business Management at Bolton University and currently employed part-time at Coombe hill golf club Possessing unwavering determination, honesty, and a methodical approach, I excel both independently and as a team player. Eager to learn and expand my skill set whenever I can, I am highly dependable, constantly seeking new challenges in diverse professional domains. With a proactive and dynamic work ethic, I make swift, decisive decisions in a variety of situations.

Trainee Dental Nurse 

Epsom Smiles Dental practice

July 2024 to October 2024

· 2 rounds of HEP B vaccine

· Tempdent dental nurse course provider

· SOE Exact

• Provide comprehensive chair-side assistance to the dentist during various dental procedures, ensuring efficient patient care.
• Prepare and organize instruments, materials, and equipment to support the dentist during treatments.
• Maintain high standards of infection control by decontaminating and sterilizing instruments and equipment.
• Handle administrative tasks such as making telephone calls to patients and coordinating appointments.
• Send out lab work to dental laboratories to ensure prompt processing and delivery of patient-specific treatments.

Catering Assistant

Coombe Hill Golf Club-Kingston

May 2022 to October 2024

• I Independently manage the golf club's halfway house, ensuring kitchen equipment functionality and maintaining high food hygiene standards.
• I Provide exceptional customer service, addressing inquiries with comprehensive knowledge of menu items, ingredients, and allergens.
• In addition, I Process cash and card payments, manage refunds, and maintain inventory stock in the main building.

Market Stall Assistant

Caribbean Food Stall-Ladbroke Grove Station

June 2021 to August 2021

• Managed a Caribbean food stall, utilising persuasive sales techniques and effective visual merchandising to attract customers.
• Negotiated prices, handled cash and card transactions accurately, and ensured customer satisfaction.

Kitchen assistant

FiveGuys

January 2020 to March 2020

· Maintained food hygiene levels

· Prepared fresh food for cooking

· Payments until

· Grilled and made burgers

Pizza Maker

Papa John's Pizza-Surbiton

September 2019 to December 2019

• Prepared and assembled pizzas according to customer preferences and dietary requirements, supporting high-quality standards and customer satisfaction.
• Managed phone and online orders resolved complaints promptly and ensured food safety compliance.

Volunteer Worker

Royal Free Hospital-Camden

September 2017 to March 2018

Provided patient support by serving refreshments and aiding with ward maintenance tasks.

• Greeted visitors, directed them to the right wards, and ensured the availability of necessary supplies.

St George's Hospital

April 2017 to April 2017

• Tooting
• Participated in a comprehensive medical school workshop, gaining practical experience in CPR and basic medical procedures.
• Engaged in acting sessions, portraying medical scenarios, and enhancing diagnostic skills.

2:1 BSc Science of Honours in Business Management

Bolton University

July 2024

· Academic skills and personal development plans

· People and performance

· Project management and strategic management

· Enterprise innovation and creativity

· Information systems and big data analysis

A-Levels

William Morris six form

2018

Photography

GCSEs

Ursuline High School - Wimbledon

2017

English B

Maths 4