National Library cafe, National Library of Scotland, Simplicity catering- Cafe supervisor
March 2024 - present
- Barista training including specialty coffee training provided by Spider Monkey Coffee Roasters,
- Experience cashing up and cash handling,
- Promoted to Supervisor, managing a team of baristas as well as handling staff training and orders
- Provided catering for Black tie events at the library.
National Library cafe, National Library of Scotland, Saltire Hospitality- Cafe supervisor
May 2023 - March 2024
- Barista experience including coffee preparation and machine maintenance
- Experience in cashing up and cash handling as well as orders for the cafe
- Worked as part of a catering team at Saltire hospitality to provide catering for extremely busy events including Comic-Con Scotland as well as events involving government officials at the library.
Bross Bagels, St James Quarter — Kitchen Assistant
August 2022- May 2023
- Kitchen and customer service experience and Alcohol training Barista experience as well as working well under pressure in a fast paced kitchen environment
- Managed a stall as part of the Edinburgh Cocktail Week
- Collaborated with front-of-house staff to ensure seamless service and customer satisfaction,
Five Guys, St James Quarter— Crew Member, QC
May 2021 - August 2022
- Trained to the level of QC by adhering to 5 Guys’ high standards of food preparation, cleanliness and customer satisfaction
- Experience managing deliveries and the line during busy shifts in the busiest store in Scotland
- Alcohol and allergen training
- Provided friendly and efficient customer service, consistently meeting the high standards required by 5 guys staff
- Health and Safety level 2 training, Food Safety level 2 training, Licensing and Social responsibility - Scotland
- Trained new staff members in accordance to 5 Guys’ operational procedures
