Gary Sherlock

Experienced and determined person bringing forth valuable industry experience and a passion for management. I have the ability to work well with people in various ages and easy to adapt. I am willing to learn and broaden my knowledge in new areas where I can be an great asset for the company.

Customer Service Consultant - Take Payments Ltd.

(2022-09)

• Providing technical support
• Handling financial enquiries
• Account management
• Liase with acquiring banks to resolve customer's queries

Payment Executive - Take Payments Ltd.

(2022-03 - 2022-09)

Generating new business for merchant who requires card machines to take payments from customer

Telesales - Cost Care Tax & Specialist Business Services

(2021-01 - 2022-12)

Assisting businesses reclaim research and development tax credits

Outbound Telesales Advisor - The Lead Guys Ltd.

(2019-01 - 2021-12)

• Generating sales interests regarding windows and doors appointment through phone calls and setting the Sales Advisor to visit the customer
• Due to pandemic, windows and doors demand were decreasing therefore the company decided to focus on funeral plans sales
• Provide help for customers in regards reclaiming their mis-sold PPI

PPI Telesales - Red Star Financial

(2016-01 - 2018-12)

Provide help for customers in regards reclaiming their mis-sold PPI

Lead Generator - The PPI Team Limited

(2018-01 - 2018-12)

Provide help for customers in regards reclaiming their mis-sold PPI

Lead Generator - Intelling Ltd.

(2013-01 - 2016-12)

• Generating leads for Thomson Reuters software
• Contacting potential customers to generate interest in Compliance tools by setting an appointment
• Follow up the appointment by forwarding to the Head Manager

Higher National Diploma - Performing Arts - Salford University (2008-01 - 2012-12)

NVQ in Catering and Hospitality - Catering and Hospitality - City College Manchester (2006-01 - 2006-12)

GCSE's - London Academy of Music & Dramatic Arts (2004-01 - 2005-12)