Gem Smikle
Sales & Customer Service Pro | 3+ Years in Fast-Paced Environments
Talent
BedfordMember since August 20, 2026
Event PlannerCustomer serviceRelationship buildingConflict resolutionSalesUpsellingCommunicationOrganizational skillsDigital paymentsZiosk tablet systemsPOS Systems
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Event PlannerCustomer serviceRelationship buildingConflict resolutionSales
About
Results-driven customer service professional with 3+ years driving sales, resolving conflicts, and building lasting client relationships. Skilled communicator and natural relationship builder eager to leverage transferable skills as a Leasing Consultant.
Experience
Server - Chilis Restaurant
(2023-07)
- Manage up to 9 tables per shift, consistently delivering exceptional guest experiences in a high-volume environment
- Drive revenue through strategic upselling of appetizers, beverages, and promotions, boosting per-table sales
- Trained and mentored 3 new hires on service standards, POS/Ziosk systems, and daily operations
Sales Consultant - Target
(2022-04 - 2023-07)
- Guided customers through product selection, delivering personalized service that supported daily sales goals
- Maintained organized, visually appealing sales floor displays to enhance the shopping experience
- Collaborated with team members to meet operational targets and resolve customer concerns efficiently
Clerk - Quiktrip
(2019-02 - 2022-04)
- Delivered fast, friendly service in a high-volume retail setting while accurately processing cash and digital transactions
Education
Associate of Arts Degree (2025)
Skills
Sales & Customer Service Pro3+ Years in Fast-Paced Environments
