Gene Chan

After obtaining my BSc. (Hons) in Applied Biology, I embarked on a diverse career with renowned multinational pharmaceutical firms across Hong Kong, Macao, Taiwan, and China. I embraced roles spanning sales, marketing, public affairs, training, and commercial team management.

During my studies, I specialized in microbiology within Applied Biology. I also worked as an educator and event coordinator at Ocean Park Hong Kong, educating teenagers on topics such as environmental conservation, marine life, and plant ecology.

As a post-graduate sales representative, I consistently surpassed ambitious targets and KPIs, showcasing my dedication and adeptness in handling healthcare professionals' inquiries and concerns.

Advancing into marketing, market access, and public affairs, I honed my brand development expertise. Collaboratively, I engaged healthcare stakeholders, associations, governments, and vendors, orchestrating impactful online/offline events. I led projects to enhance disease awareness via diverse social media platforms, contributed to healthcare professional webinars, and coached front-line staff on product knowledge and disease backgrounds.

Leading commercial teams provided insights into sales analytics, forecasting, budgeting, and P&L management, enabling me to balance growth and fiscal efficiency.

Committed to enhancing my skills, I pursued an MBA from the University of Birmingham. A stint as an after-school tutor ignited a passion for nurturing the younger generation. I firmly believe that my adaptable soft skills—agility, rapid learning, multitasking, effective communication, collaboration, meticulous organization, and strong time management—hold significant value in shaping young minds.

Now based in Birmingham, UK, I'm eager to apply my knowledge and skills to empower the younger generation. Proficient in English, Mandarin, Cantonese, and foundational French, I bridge language barriers effectively. With UK work rights, I'm ready to contribute to your organization's success.

Cathay Pacific Hong Kong 

Position: Customer Care Advisor (Part time)

Duration: Feb 2023 – May 2023

Job duties

• Provide customer service through all Digital (livechat, WhatsApp, FB messenger, etc.) and Telephone channels.
• Assist customers to reserve and make alteration of travel plans
• Guide customer to use our websites and mobile application

ELCHK Faith Love Lutheran School 

Position: After School Homework Tutor (Part time) 

Duration: Feb 2023 – May 2023

Job duties

• To assist and guide non-Chinese students to complete their homework for all subjects, this section was conducted in English. 

DCH Auriga 

Position: Consultant – Greater Bay Area, China

Duration: Oct 2021 – Dec 2022

Job duties

• To plan, develop & execute business plan for GBA Area

Achievement:

• Form a strategic partners network with GBA hospitals, HK medical group, to bring advanced treatments to GBA cities.
• Establish an online and offline combine e-learning sharing platform for HK-Macao-GBA HCPs.

Fosun Pharma

Position: Associate Director, Vaccine, HK & Macau

Duration: Aug 2020 – Aug 2021

Job duties

• Business planning, set up local operation for BioNTech/ Fosun mRNA COVID-19 vaccine.
• Liaison with the HK SAR & the Macau SAR Government in the procurement of COVID-19 vaccine and the planning and roll-out of the COVID-19 Vaccination Programme.

Achievement:

• Negotiate with the HK SAR & Macau SAR Government, successfully obtained a bilateral agreement between the Governments and BioNTech/ Fosun Pharma in December 2020 to supply BioNTech/ Fosun Pharma mRNA COVID-19 vaccine (Comirnaty) to HK.
• Responsible for application of emergency authorization of the Comirnaty vaccine in HK & Macau.

Amgen Hong Kong

Position: Marketing Lead – Bone Franchise

Duration: Sep 2018 – Aug 2020.

Job duties

• Bone franchise products brand management 
• Development of strategic plan

Award:

• Runner-up award for Amgen Asia Pacific Marketing campaign 2019 (Bone Health in Execution Excellence)

Achievement:

• Partnering with Amgen Market Access team, patient groups, medical associations to submit proposal to Policy Address, in order to raise public concerns, and urge the HK SAR Government to increase resources in osteoporosis management. 

Sanofi Taiwan & Hong Kong

Duration: May 2011 – Aug 2018

I held various roles at Sanofi in Taiwan and Hong Kong, progressing from Product Manager to Public Affairs, Commercial Team Management, and Junior Staff Coaching. My final role was as Market Strategy & Development Manager for Taiwan and Hong Kong.

Position: Market Strategy & Development Manager – Taiwan and Hong Kong

Job duties

• Ensure high standard of Operations Excellence across HK & TW organization
• Build insights into the business and develop 5-year strategic roadmap.

Achievement:

• Work closely with Taiwan & HK GM to reform Taiwan team.
• Helping Taiwan local team to enlist Japanese encephalitis vaccine (Imojev) into Taiwan national vaccination program.

Pfizer Hong Kong 

Duration: Jul 2007 to May 2011

I progressed through multiple roles at Pfizer, transitioning from sales to the marketing team. My final position was as an Associate Product Manager.

Position: Associate Product Manager

Job duties

• Brand management for antibiotics franchise - Zithromax, Zmax, Sulperazon & Tazocin. I was also responsible for branded generics pre-launch preparation.

Fresenius Kabi HK

Duration: Feb 2006 to July 2007

I progressed through two roles at Fresenius Kabi, transitioning from sales to the marketing team. My final position was as Business Unit Executive – Parenteral Nutrition.

Position: Business Unit Executive – Parenteral Nutrition

Job duties

• Responsible for sales & marketing team of all the total parenteral nutrition, with 3 people in Sales Team
• Pre-launching preparation of branded generics

J-Long Ltd. (3M Authorized Distributor)

Position: Assistant Sales Manager

Business nature: Sales & Marketing of Garment Accessory

Duration: February 2004 to June 2005

United Italian Corp. (HK) Ltd.

Position: Sales Supervisor

Duration: June 2003 to February 2004

Position: Product Specialist

Duration: June 1999 to June 2003.

University of Birmingham (UK)

• MBA (2014)

University of HK SPACE

• Diploma in Business English (2004)

University of HK SPACE

• Certificate in Marketing (2001)

City University of Hong Kong

• BSc. (Hons) Applied Biology (1999)