I have several years of experience working across high-ticket sales, business development, and client-facing roles, specialising in turning warm leads into long-term clients. My background spans real estate, digital marketing, print advertising, education services and crypto currency education where I’ve consistently exceeded targets through structured selling, strong communication, and a relationship-driven approach. I’m confident running discovery calls, diagnosing needs, handling objections, and managing full sales cycles.
Alongside this, I have experience working closely with surveyors, technical teams, and operations, giving me a well-rounded understanding of both the customer journey and the delivery side of a business.
EXPERIENCE:
BTC Consult, High Ticket Closer September 2025 – Present, Dublin, Ireland, Remote Position
- Responsible for selling Bitcoin treasury strategy consultancy to SME owners, investors and high-net-worth individuals across the UK, Ireland, UAE and US markets
- Conduct discovery and closing calls, educating prospects on Bitcoin as a corporate treasury asset – covering inflation hedging, liquidity management, taxation and long-term financial preservation
- Guide clients through structured Bitcoin adoption plans and move them into high-ticket advisory packages
- Built and maintain my own crypto portfolio, giving me first-hand knowledge of market cycles, adoption trends and risk management within digital assets in order to share knowledge with prospects interested in BTC Consult’s services
- Current closing rate on prebooked appointments is 75% (15 calls out of 20)
Hamish Homes, Estate Agent March 2023 – October 2025, Inverness, UK
- Client acquisition and prospecting, actively seeking out new clients and properties to expand the businesses portfolio
- Assessing the value of properties based on market trends, location, condition and other factors and providing owners with accurate and competitive pricing
- Meeting with clients to understand needs
- Arrange and conducting viewings for potential buyers, showcasing properties features while addressing any concerns
- Represent clients in negotiating sales or rental agreements, working to secure the best possible deal for both parties while ensuring compliance with relevant laws and regulations
- Staying up-to-date with real estates laws and regulations and industry standards, ensuring all transactions and legal documents are prepared and reviewed ethically and in compliance with legal requirements
- Building and maintaining strong relationships with clients to foster repeat business and referrals
- Through listing properties myself and the other two agents managed to grow Hamish Homes to the largest estate agency in the Highlands and Moray
- Highland average per individual agent is 5 properties listed on the market a month, on average I was listing between 10-13 properties every single month
Inverness College UHI, Business Solutions Advisor November 2019 – July 2024, Inverness, UK
- Overseeing business administration, customer service, and forestry sectors
- Increasing university revenue streams through strategic B2B sales initiatives
- Partnering with businesses to identify training needs and skill gaps, creating bespoke courses to in case revenue
- Networking representing the organisation via BNI and Inverness Chamber of Commerce
- Producing monthly reports and monitoring KPIs, feeding back to both internal and external stakeholders
- Maintaining market awareness and therefore emerging skill needs, tailoring services to fit the market • Developed the value-added apprenticeship deliver model as part of the UHI Regional Contracting Group
Scottish Provincial Press, Senior Sales Executive January 2016 – November 2019, Inverness, UK
- Supervising a team (4 reports) selling advertising for publications and newspapers
- Sole management of three separate publications
- Developing and implementing strategic sales plans
- Consistently achieving growth and hitting sales targets
- Performing clerical duties and cold-calling clients
- Specialised in method publishing service personnel publications working on behalf of the Ministry of Defence
- Responsible for training and mentoring new members of staff including creating and running workshops
- Organising budgets and setting targets for team
- Dealing with issues at a managerial level
Everest Windows Telesales Executive September 2015 – January 2016, Inverness, UK
- Recording details of customers’ purchases in an accurate and timely manner
- Processing customer goods accordingly
- Manging customer accounts by ensuring customers remained satisfied with products and services
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences
- Gathering and documenting customer information, payment methods and purchases
- Continually exceeding daily and monthly targets
SKILLS AND EXPERTISE:
- IT skills – MS Office (including MS Dynamics), Class Speed, CRM Systems, Media Ferry, Oracle
- Business relationship management/development
- Cooperation and management of teams
- Closing indecisive clients
- Finding the best solution for clients through problem solving and analysis
- Personable and patient with clients due to background in mental health volunteering
INTERESTS:
- Mikeysline Suicide Prevention Charity Volunteer
- Longest standing volunteer within the charity
- Promoting the charity to create awareness November 2017 - Present Inverness, UK
- Running drop ins and text services to support the vulnerable in the community and beyond
- Organising charity events and securing large donations for the charity
- Helping complete funding applications for grants
- Running the charities social media profiles
- Attending networking meetings (BNI and Inverness Chamber of Commerce) and charity events
- Nominated finalist for Highland Hero award 2023
