Georgia Badeata

Recent First Class BA (Hons) graduate with experience delivering exceptional customer service in both luxury retail and international tourism environments. Skilled in building strong customer relationships, resolving queries and complaints, and providing tailored solutions to meet individual needs. Fluent in five languages. Highly organised, detail-oriented, and committed to delivering positive customer experiences.

Brand Ambassador - HUGO BOSS

(2023-01 - 2024-01)

• Delivered exceptional customer service in a fast-paced luxury retail environment.
• Built strong customer relationships by identifying individual needs and recommending suitable products.
• Consistently achieved and exceeded sales and service targets.
• Maintained accuracy when processing transactions and handling customer requests.
• Collaborated with colleagues to provide a seamless customer experience

Overseas Resort Representative - TUI GROUP

(2022-01 - 2023-01)

• Resolved customer issues with active listening and empathy, ensuring a positive experience.
• Maintained detailed records and managed data entry for guest information, adhering to GDPR guidelines.
• Collaborated with suppliers through consistent communication, ensuring smooth operations.
• Utilized advanced technological tools for efficient booking and data management.

Customer Assistant - MARKS & SPENCER

(2021-01 - 2022-01)

• Managed customer inquiries and transactions efficiently, ensuring high levels of satisfaction.
• Assisted in maintaining organised and accurate records of sales and inventory.
• Demonstrated strong multitasking abilities by handling customer service duties alongside administrative tasks.
• Proactively anticipated customer needs, delivering high-quality service in alignment with brand standards.

Bachelor of Arts (Hons) - Languages & International Relations - UNIVERSITY OF GREENWICH (2023-01 - 2026-01)

NCFE Level 3 Extended Diploma - Travel & Tourism - LEEDS CITY COLLEGE (2018-01 - 2022-01)