Gesina Pancrace

Motivated and adaptable professional with extensive experience in fast-paced, customer-focused environments. Resilient under pressure, quick to learn, and confident working both independently and as part of a team. Passionate about delivering excellent service and creating positive guest experiences.

Waitress, Bartender & DJ - Sea garden and Grill - London

(2024-06 - 2026-01)

• Maintained clean and organised dining areas, ensuring quick turnaround for new guests.
• Delivered food and drinks promptly and accurately, prioritising customer satisfaction.
• Provided friendly and attentive customer service.
• DJ'd for private events and weekend promotions, contributing to a lively atmosphere.
• Supported restaurant events with tailored music and entertainment.

Server - Afterhours - London

(2022-06 - 2024-03)

• Upheld hygiene and food safety standards in line with regulations.
• Handled customer complaints professionally, maintaining high guest satisfaction.
• Recommended menu items and beverages based on guest preferences.
• Assisted team members during peak hours to ensure efficient service.

Assistant Football Coach (Work Experience) - Charlton Community Trust

(2022-07 - 2022-08)

• Maintained equipment and facilities for training sessions.
• Encouraged positive team behaviour and discipline.
• Provided constructive feedback to help improve player performance.

Hotel Waiter - The Clarendon - London

(2021-01 - 2022-05)

• Ensured dining areas remained clean, organised and compliant with safety regulations.
• Delivered consistent and professional customer service.
• Supported additional operational tasks to keep service running smoothly.

GCSE'S - 10 subjects grades of 4-9 including Maths, English and Science - Sydenham School (2015 - 2020)

Level 3 BTEC Diploma in Sports - Sports - Shooters Hill College (2020 - 2023)

BSc - Sports Nutrition - Kingston University (2026)