Front of House Team Member - KFC Peterborough - A1M Services - Peterborough
(2026-03)
- Provide outstanding Front of House service in a high-volume, fast-paced food service environment, ensuring excellent customer experiences.
- Efficiently process customer orders and operate POS systems, managing cash and card transactions with high accuracy.
- Maintain strict adherence to health, safety, and UK uniform policies, ensuring a professional appearance and a safe environment for staff and customers.
- Assist with broader operational duties, including maintaining cleanliness and adhering to standard operating procedures such as oil management and stock rotation.
Classroom Assistant (Voluntary) - Hampton College Primary
(2025-09)
- Assist teaching staff in supervising school trips, ensuring the safeguarding, safety, and active engagement of children.
- Provide dedicated one-on-one support to a pupil with autism, fostering a trusted, reliable, and inclusive learning environment.
- Act as a primary source of guidance and emotional support, successfully enhancing the student's confidence throughout the school day.
Customer Service Assistant (Voluntary) - Sue Ryder
(2021-09 - 2022-02)
- Greeted customers warmly and delivered tailored assistance to meet diverse needs and drive customer satisfaction.
- Utilized excellent communication skills to effectively convey product information, promotions, and visual merchandising standards.
- Engaged in active upselling techniques to enhance the customer experience and increase daily sales revenue.
- Handled customer inquiries efficiently, providing accurate information regarding products and charitable services.
Retail Sales Assistant - Ehsan Boutique
(2014-01 - 2014-10)
- Delivered exceptional customer service while managing high-volume foot traffic and maintaining shop floor standards.
- Processed customer transactions securely, executing accurate cash handling and till management.
- Demonstrated products and betting terminals, educating customers on features to encourage engagement.
- Handled customer complaints and concerns with empathy, applying effective problem-solving skills to ensure rapid resolution.
- Consistently worked towards defined KPIs, sales targets, and team goals.
- Maintained high visual standards, taking responsibility for opening and closing procedures as required.
Food Service Assistant - Lahori Bite
(2011-02 - 2011-12)
- Prepared orders rapidly and ensured high-quality food presentation and prompt service for all customers.
- Provided polite, engaging customer service while accurately taking orders and operating the POS/till system.
- Managed inbound stock and food deliveries, thoroughly checking items against invoices and organizing inventory to maintain an efficient kitchen workflow.
- Thrived in a high-pressure environment, remaining calm and adaptable to guarantee exceptional customer satisfaction.
