Grace Bridie Mitchell

Motivated and reliable Year 12 student with hands-on experience in retail, customer service and administration. Currently working as a Retail Assistant at Primark, where I have developed strong communication, teamwork and time-management skills in a busy customer-facing environment. My experience has strengthened my confidence when working with a wide range of people and taught me how to remain organised and professional under pressure.

I am particularly interested in developing a career in law and am keen to build on my professional experience through opportunities that allow me to learn, take responsibility and work as part of a team.

Retail Assistant at Primark (2025-10 – Present)

• Provide friendly and professional customer service in a busy retail environment.
• Communicate confidently with customers and colleagues, responding to questions and helping customers find suitable products.
• Work as part of a team to maintain an organised, welcoming and efficient shop floor.
• Manage tasks effectively during busy periods while maintaining a high standard of customer service.
• Developed confidence, reliability and the ability to adapt quickly to changing priorities.
• Gained practical experience of working within a large organisation and understanding the importance of teamwork and professionalism.

Customer Service Support & Light Administration at The Dressmaker

• Provide customer service support on the shop floor and assist with day-to-day administrative tasks.
• Interact with customers in a friendly and professional manner while helping to create a positive shopping experience.
• Balance responsibilities independently and complete tasks reliably alongside my studies.

A Levels in English Literature, Politics, Psychology