Grace Warner
Retail Professional
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About
I am an enthusiastic and dedicated retail professional with over two years of experience in customer facing roles. I began my retail career as a Christmas temporary sales assistant at Lush, where I developed strong customer service skills in a fast-paced environment. I then progressed to a permanent role at Mamas & Papas, where I have worked for the past two years, gaining extensive experience with the general public, operating tills, and delivering high-quality, personalised customer service.
In my current role, I regularly provide one-to-one customer appointments, ensuring each customer receives a personal and attentive experience. I take pride in building rapport, understanding individual needs, and recommending products when appropriate to help customers feel confident in their choices. My commitment to excellent service and sales performance was recognised when I was awarded Sales Assistant of the Quarter for the entire region.
Experience
Sales Assistant - Mamas & Papas - Essex
(2024-02)
Sales Assistant - Lush Cosmetics - Essex
(2023-10 - 2024-01)
Volunteer Shop Assistant - ESSEX WILDLIFE TRUST - Hornchurch, Greater London
(2023-05 - 2023-09)
Education
GCSE - English - Sacred Heart Of Mary Girls School (2018-01 - 2023-03)
GCSE - Arts - Sacred Heart Of Mary Girls (2018-01 - 2023-03)


