Grace Yusuf
Reliable and hardworking sixth form student with experience in customer service and hospitality
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About
Reliable and hardworking sixth form student with experience in customer service and hospitality, including working at Eton College. Strong communication, teamwork and time-management skills, with the ability to remain calm under pressure. Seeking to further develop my skills in a professional customer-facing role.
Experience
Hospitality Assistant (Casual Staff) at Eton College (2026-01 – Present)
- Deliver professional food and beverage service at formal dinners, conferences and events.
- Communicate effectively with colleagues, supervisors and guests.
- Work under pressure while maintaining high customer service standards.
- Manage time efficiently and meet strict deadlines.
- Maintain professionalism and attention to detail.
- Provide excellent service to guests, including high-profile individuals and VIPs.
- Adapt quickly and support different hospitality areas as needed.
Customer Service & Events Assistant (Volunteer) at Community & Events Organisation (2019-01 – Present)
- Welcomed guests and provided refreshments and assistance.
- Assisted with food service and event set-up/breakdown for 200+ attendees.
- Worked efficiently in busy environments while delivering excellent customer service.
Hospitality Team Lead (Volunteer) at Community Events Team (2023-01 – Present)
- Supported hospitality volunteers and coordinated food service.
- Prepared dining areas and ensured guests received a positive experience.
Business & Accounting Work Experience at Office-Based Placement (2025-04 – 2025-12)
- Assisted with administrative and accounting tasks.
- Developed communication, organisation and time-management skills.
Education
A-Level in Sociology, BTEC Double Business – Cox Green School
GCSEs in English, Maths (Higher), Triple Science, Business, Media and Spanish – Baylis Court School
