Grace Yusuf

Reliable and hardworking sixth form student with experience in customer service and hospitality, including working at Eton College. Strong communication, teamwork and time-management skills, with the ability to remain calm under pressure. Seeking to further develop my skills in a professional customer-facing role.

Hospitality Assistant (Casual Staff) at Eton College (2026-01 – Present)

• Deliver professional food and beverage service at formal dinners, conferences and events.
• Communicate effectively with colleagues, supervisors and guests.
• Work under pressure while maintaining high customer service standards.
• Manage time efficiently and meet strict deadlines.
• Maintain professionalism and attention to detail.
• Provide excellent service to guests, including high-profile individuals and VIPs.
• Adapt quickly and support different hospitality areas as needed.

Customer Service & Events Assistant (Volunteer) at Community & Events Organisation (2019-01 – Present)

• Welcomed guests and provided refreshments and assistance.
• Assisted with food service and event set-up/breakdown for 200+ attendees.
• Worked efficiently in busy environments while delivering excellent customer service.

Hospitality Team Lead (Volunteer) at Community Events Team (2023-01 – Present)

• Supported hospitality volunteers and coordinated food service.
• Prepared dining areas and ensured guests received a positive experience.

Business & Accounting Work Experience at Office-Based Placement (2025-04 – 2025-12)

• Assisted with administrative and accounting tasks.
• Developed communication, organisation and time-management skills.

A-Level in Sociology, BTEC Double Business – Cox Green School

GCSEs in English, Maths (Higher), Triple Science, Business, Media and Spanish – Baylis Court School