February 2022 to current Share Plans, Postal Dealing
Liaising and dealing with shareholder/customer requests to help sell their shares and ensure the best possible proceeds are received
Amending the SEP mailout to shareholders which reduced the amount of sales that were rejected.
I was the main drive to amend the processes and come up with new ways to reduce rejections and ensure the sales were completed in a timely manner, this also helped reduce the number of complaints the department got at the time.
SKILLS
Production reporting
Planning and Coordination
Multitasking Abilities
Problem-Solving
Dependable and Responsible • Excellent Communication
Organization and Time
Management
Data Management
Organizational skills
Office administration
High accuracy
Purchase order processing
Mail handling
In-house staff training
Performance management
Staff schedule oversight
COSHH procedures knowledge • Customer and client liaison
Stock management and ordering
Natural leader
Passion for customer satisfaction
Experience
3 years of finance/crm industry
Education
Level 3 qualification in construction and the built environ
