Hafsah Kasim

Helped customers with specific item requests by answering questions and offering knowledgeable product advice. Provided friendly customer service, answering queries and directing customers to products. Processed transactions quickly and accurately, reducing customer wait times at the checkout.

Counter Cashier - Link up communications - Walsall, West Midlands

(2023-03 - 2025-06)

• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
• Provided friendly customer service, answering queries and directing customers to products.
• Processed transactions quickly and accurately, reducing customer wait times at the checkout.
• Welcomed customers to the checkout in a warm and polite manner, for continued customer satisfaction.

Coalpool pharmacy - Walsall, West midlands

• Helped pharmacy staff prepare medications and fill orders.
• Restocked shelves and prepared expired drugs for return.
• Managed pharmacy cash register, processed payments, and reconciled daily financial transactions.
• Prepared medication labels with item name and quantity.
• Cleaned counters and surfaces to maintain hygienic pharmacy environments.
• Arranged orderly pharmacy storage for ease of item retrieval.

Business and management - Walsall college

GCSE - English

GCSE - Maths