Hailey Balmer

Criminology and Forensic Studies graduate with strong adaptability and communication capacity

Talent

ChichesterMember since July 8, 2026

AdaptabilityCommunicationWorking under pressureTeamworkProblem solvingCustomer serviceSafeguardingOffice equipmentClerical dutiesConfidentialityHealth and safetyDeep cleaningMicrochip scanningCrime scene examinationFoot patrols

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AdaptabilityCommunicationWorking under pressureTeamworkProblem solving

About

Criminology and Forensic Studies graduate with strong adaptability and communication capacity; skilled at working in high pressure environments and working closely with important policies and procedures.

Experience

Housekeeper - Ocean View Hotel

(2013-10 - 2014-04)

Worked as part of a team to complete duties, maintain hotel standards and provide outstanding customer service.
Working under pressure to finish tasks
Developed excellent communication and customer liaison skills.
Shown initiative and teamwork skills by supporting other members of the team with their tasks after finishing my own.
Reporting issues and any required maintenance to senior team members.

Early Years Educator - Binstead Stepping Stones Pre-School

(2014-04 - 2015-09)

Working as part of a team to effectively safeguard and promote the welfare of children present.
Encouraged colleagues to reach work targets collectively creating team spirit.
Being professional and tidied up the shop floor and maintained stock in pristine condition.
Dealt with telephone calls and queries from prospective and current parents, agencies and other professionals.
Upkeep of own paperwork, working to deadline and within guidelines and frameworks.
Developed problem solving skills through dealing with behavioural, safeguarding and parental issues.
Working alongside agencies and governmental bodies.

Admin Assistant - Binstead Stepping Stones Pre-School

(2015-09 - 2016-09)

Carried out a range of clerical duties such as photocopying and filing hence familiar with basic office equipment.
Take and circulate minutes of staff, parental and agency meetings.
Deal with telephone queries as necessary.
Prepare notices of events and the community newsletter.
Prepare child profiles and assist key workers with the collation of information in accordance with the Early Years Foundation Stage framework.
Writing and renewal of policies and procedures in accordance with OFSTED and other governmental bodies.

Care Support in Dementia Unit - Somerset Care Inver House

(2017-01 - 2017-04)

Assisted with meal preparation under supervision.
Carrying out kitchen and dining room activities such as laying tables and clearing away, as well as cleaning duties as required.
Maintained care and business confidentiality.
Worked in line with company policies on infection, prevention and control and health and safety.
Used cleaning chemicals as necessary in accordance with COSHH guidelines.
Increased ability to remain calm, communicate effectively and clearly, with a caring approach.

Event Staff - Action Challenge

(2017-04 - 2017-04)

Infrastructure set up and unpacking of equipment before the event.
Manning information and registration areas, baggage drop and timing zones, and cater for snack stops.
Interacting with participants and creating an inclusive and encouraging atmosphere.

Housekeeper - The Grange

(2017-09 - 2018-07)

To ensure deep cleaning procedures are in place & completed.
To ensure health & safety legislation is adhered to.
Carried out daily linen counts.
Ensured service cupboards are constantly clean, tidy and well stocked.
Worked with the Assistant Manager to improve and maintain positive guest comments.
To liaise with other team members to enhance the productivity.

Holiday Home Cleaner - Mermaid Cleaning Services

(2018-07 - 2020-01)

Working alone, being adaptable and completely self-motivated, working on a self-employed basis.
Observe precautions required to protect property of the home owner, and report. damage, theft, and found articles to management.
Upholding personal characteristics of confidentiality, trustworthy and reliability.
Ensuring a higher level of cleaning excellence.
Providing high profile individuals with an exquisite experience.

Cat Care Assistant - Cats Protection

(2020-01 - 2020-07)

Working alongside colleagues to provide the best, highest quality care for cats in our care
Completing Home Finders with potential adopters, including house visits, meetings, completion of relevant paperwork and the final handing over of the cat(s)
Microchip scanning, giving medication, specific diets, liaising with the veterinary nurse and veterinarian
Assist in the completion of feeding and cleaning routines throughout the day
Work with heavy disinfectants, understanding the risk and using them appropriately
Reporting any health, technical or mechanical issues of the cattery to other colleagues and senior managers
Completing paperwork such as observational sheets on individual cats, medication, feeding, general information etc.
Liaising with managers, receptionist and head office.
Following Cats Protections policies and procedures at all times.
Assist in any fundraising activities and being a face of the Cats Protection to the public.

Forensic Controller - Hampshire Constabulary

(2020-09 - 2022-09)

Provide a prompt and efficient response to Crime scene examinations
Deploy crime scene investigators and managers
Key liaison with external agencies such as the Arson Task Force, Ambulance and Fire Services, Intelligence and Submissions teams.
Communication with the general public and victims of crime in order to provide a caring, collaborative and transparent service.
Work in a restricted Scientific Setting.
Frequent contact with people, handling difficult callers and sensitive matters
Making forensic decisions on the probative value of evidence at crime scenes
Being fully transparent and ensuring I can justify every step I take.
Working with a large team and ensuring to adhere to essential policies and procedures.
Working underneath a Senior Investigation Officer.
Compile reports on data systems and internal networks/software
Analyse data systems and act on information retrieved
Understand regular offenders and their modus operandi to enable fast and effective detection of stings of offending.
Dealing with victim, CSI and senior management complaints and issues.
Ensuring all work completed can be justified
Regularly Analyse policing systems to find offences and victims that haven't been dealt with and those that need our attention.
Assisting CSIs in completing in-depth case files for each job they attend.

Volunteer - St. John's Ambulance

(2015-01 - 2015-12)

Attend events and undertake clinical responsibilities in an out of hospital care environment to the level of personal clinical competency.
Meet volunteer commitment hours of 16 hours per month.
Attend unit meetings every week to assist with planning and operational aspects.
Engage with the general public to promote first aid importance.
Undertake continual professional development relevant to the role.
Adhere to the policy and procedures of St John Ambulance

Special Constable - Hampshire Constabulary

(2017-01 - 2019-12)

Completed all induction training to satisfy the Chief Officer of Police.
Conduct foot patrols around the local area.
Assist at the scene of any incident, including but not limited to domestic incidents, fires, accidents and anti-social behaviour.
Conduct house-to-house enquires for investigative purposes.
Tackle alcohol related incidents.
Refine skills in effective and comprehensive communication.
Uphold the College of Policing Code of Ethics.
Enhance education about crime reduction and safety in the community.
Meet volunteer commitment hours of 16 hours per month
Undertake continual professional development relevant to the role.
Worked underneath the inspector and sergeant of each shift.
Completed in-depth case reports of each job attended.
Work with key pieces of legislation and frameworks such as PACE and the Criminal Procedures and Investigation Act