Hajera Khatun
Highly motivated professional with 10+ years' experience in administration, client support, data management, and sales coordination
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About
Highly motivated professional with 10+ years' experience in administration, client support, data management, and sales coordination. Proven track record of streamlining operations, maintaining accurate records, and delivering excellent service across office, hybrid, and remote settings. Seeking a new role where I can apply my organisational expertise, attention to detail, and communication skills to support team and business goals.
Experience
Administrator at MCI Commercial Ltd (2024-12 – 2026-06)
Provided administrative support to ensure smooth daily operations.
- Managed emails, schedules, and document preparation for management.
- Maintained databases and digital records with a high level of accuracy.
- Assisted in preparing reports, correspondence, and project documentation.
- Supported team communication and remote coordination efforts.
Administrator at Hauz Developments Ltd (2022 – 2023)
- Coordinated property renovation projects, ensuring timely completion and efficient resource use.
- Managed correspondence, report preparation, and database tasks, enhancing operational efficiency.
Administrator at Amber Renovations Ltd (2020 – 2022)
- Oversaw scheduling and coordination of maintenance services, ensuring prompt and effective response to client needs.
- Handled invoice processing, record keeping, and client communication, improving workflow efficiency.
Personal Assistant at Amber Properties (2017 – 2020)
- Managed executive schedules, travel arrangements, and client meetings to ensure seamless operations.
- Assisted with property listings, client correspondence, and sales documentation, supporting efficient rental and sales processes.
Data Administrator / EPR Programme at Northampton General Hospital (2015 – 2017)
- Separated and cleansed duplicate patient records using Microsoft Excel.
- Performed general administrative duties.
- Used the EPEX system daily to scan documents and locate patient information.
Customer Service Advisor (Credit Cards) at Santander Bank (2013 – 2015)
- Managed high call volume, meeting daily targets.
- Resolved complaints and handled queries.
- Delivered prompt, efficient customer service in an inbound contact centre.
Education
BTEC Diploma in Media – Northampton College

