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Hajera Khatun

Hajera Khatun

Highly motivated professional with 10+ years' experience in administration, client support, data management, and sales coordination

Talent
NorthamptonMember since September 11, 2026
Customer ServiceCalendar ManagementDatabase ManagementMultitaskingProblem-SolvingData AnalysisTime ManagementMicrosoft ExcelEPEX system
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Customer ServiceCalendar ManagementDatabase ManagementMultitaskingProblem-Solving

About

Highly motivated professional with 10+ years' experience in administration, client support, data management, and sales coordination. Proven track record of streamlining operations, maintaining accurate records, and delivering excellent service across office, hybrid, and remote settings. Seeking a new role where I can apply my organisational expertise, attention to detail, and communication skills to support team and business goals.

Experience

Administrator at MCI Commercial Ltd (2024-12 – 2026-06)

Provided administrative support to ensure smooth daily operations.

  • Managed emails, schedules, and document preparation for management.
  • Maintained databases and digital records with a high level of accuracy.
  • Assisted in preparing reports, correspondence, and project documentation.
  • Supported team communication and remote coordination efforts.

Administrator at Hauz Developments Ltd (2022 – 2023)

  • Coordinated property renovation projects, ensuring timely completion and efficient resource use.
  • Managed correspondence, report preparation, and database tasks, enhancing operational efficiency.

Administrator at Amber Renovations Ltd (2020 – 2022)

  • Oversaw scheduling and coordination of maintenance services, ensuring prompt and effective response to client needs.
  • Handled invoice processing, record keeping, and client communication, improving workflow efficiency.

Personal Assistant at Amber Properties (2017 – 2020)

  • Managed executive schedules, travel arrangements, and client meetings to ensure seamless operations.
  • Assisted with property listings, client correspondence, and sales documentation, supporting efficient rental and sales processes.

Data Administrator / EPR Programme at Northampton General Hospital (2015 – 2017)

  • Separated and cleansed duplicate patient records using Microsoft Excel.
  • Performed general administrative duties.
  • Used the EPEX system daily to scan documents and locate patient information.

Customer Service Advisor (Credit Cards) at Santander Bank (2013 – 2015)

  • Managed high call volume, meeting daily targets.
  • Resolved complaints and handled queries.
  • Delivered prompt, efficient customer service in an inbound contact centre.

Education

BTEC Diploma in Media – Northampton College

Skills

client supportdata managementand sales coordination

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