Hannah Birch

Motivated languages graduate with strong intercultural awareness and experience in client-facing, coordination, and organisational roles. Passionate about linguistics and global communication, with ability to manage multiple priorities, and deliver consistent, high-quality results. Looking to relocate and begin a career in translation/localisation project management within a people focused organisation.

English Language Assistant at British Council (2023-09 – 2024-05)

Supported teaching staff in delivering structured lessons and assessments in a multilingual environment

• Supported teaching staff in delivering structured lessons, assessments, and exam preparation
• Planned and delivered targeted oral sessions for small groups, managing objectives, timing, and progress
• Created culturally appropriate teaching materials tailored to different ability levels
• Assisted with marking, mock exams, and feedback, contributing to quality assurance processes
• Communicated daily in a multilingual, international environment with staff and students

Hostel Internship at Hôtel Ozz by Happy Culture (2022-08 – 2022-09)

Coordinated guest services and managed bookings across multiple operations in a multilingual setting

• Coordinated guest services across reception, bar, and breakfast operations
• Managed bookings, enquiries, and check-ins/outs efficiently in multiple languages
• Organised social events to facilitate cultural exchange between international guests
• Supported operational quality through stock tracking and room inspections

Waitress/Bartender at The Harritt Wine Bar (2024-08 – Present)

Providing high-quality service with supervisory responsibilities in a fast-paced environment

• Took on supervisory responsibilities including team-leading and keyholding
• Ensured consistently high service standards while managing competing priorities
• Communicated effectively with customers and colleagues to support smooth daily operations
• Maintained professionalism and attention to detail in a fast-paced environment

Front of House/Kitchen Staff at Millhouses Park Café (2024-10 – Present)

Delivering high-quality service while meeting quality and hygiene standards

• Delivered high-quality service while prioritising tasks under time pressure
• Worked collaboratively to meet quality, hygiene, and service standards
• Demonstrated reliability, organisation, and adaptability

BA in French and German – University of Manchester (2019-09 – 2023-06)

Study Abroad in German-speaking environment – University of Hamburg (2021-10 – 2022-06)

A-Levels in French (A), Biology (B), Psychology (A*) – King Ecgbert School

GCSEs in 10 Including English and Mathematics – King Ecgbert School