Hannah Rethy

Friendly and reliable with experience in customer service, reception, hospitality and cleaning. Confident welcoming customers, handling enquiries and completing administrative tasks. Strong communication and organisation skills, with a professional approach and the ability to stay calm in busy environments.

Weekend Receptionist / Showroom Host at Volvo (2025-11 – Present)

• Welcome customers into the showroom and create a professional first impression.
• Direct customers to sales or service teams and help manage customer flow.
• Process service payments, update records and complete daily administrative tasks.
• Work closely with sales staff to support a smooth customer journey.

Waiting Staff Member at TN Recruits – Spa Hotel

Temporary Role

• Worked at weddings, conferences and corporate functions in a busy hospitality setting.
• Provided friendly table service and responded to guest requests professionally.
• Set up spaces, served guests and cleared tables to venue standards.
• Worked well within a team and managed time effectively during busy periods.

Weekend Receptionist at Caffyns (2025-03 – 2025-07)

• Managed a busy reception area and welcomed visitors and clients professionally.
• Managed appointments and kept accurate visitor records.
• Answered calls, provided administrative support and directed customers to the right departments.

Cleaning Operative at Gabriel Cleaning and Maintenance (2023-03 – 2024-05)

• Maintained high standards of cleanliness in commercial and residential settings.
• Worked independently, followed instructions carefully and managed time well.
• Ensured work areas met health, safety and hygiene standards.

BTEC Level 3 in Sport – St Gregory's Catholic School (2019 – 2025)

Level 3 in Criminology (Applied Diploma) – St Gregory's Catholic School

GCSE in English Language, English Literature, Religious Studies and additional subjects – St Gregory's Catholic School (2019)