Hannah Simpson

I am a focused, reliable and motivated individual looking for a new work opportunity. I am hoping to contribute to a team based working environment, where I can utilise my organisational skills and eagerness to progress.

I am currently working as receptionist/office administrator with 12 years experience in Admin & Customer service.

In my current role some of my day to day tasks involve :

• Greeting all customers/members who come into the Centre
• Point each customer/member in right direction
• Responsible for answering/dealing with all telephone calls.
• Dealing with both face to face & over the phone
• Handling cash/ cashing up at the end of the day/ creating a float
• Responding to all email enquiries
• Dealing with complaints
• Following correct procedure in fire/emergency
• Booking appointments
• Refunding
• Keeping inventory of the shop
• Stock management
• Working a lot with Microsoft excel
• Sign posting to other organisations & departments within the council

I am looking to apply all my skills and experience in a new role.

If you require any further information or have any questions, please don't hesitate to ask me!

I have worked in a variety of roles including Receptionist, Legal Secretary, Lettings Negotiator & Office Administrator.

I have an NVQ Level 2 in Business Administration.