Hannah Simpson
Receptionist/Office Administrator
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About
I am a focused, reliable and motivated individual looking for a new work opportunity. I am hoping to contribute to a team based working environment, where I can utilise my organisational skills and eagerness to progress.
I am currently working as receptionist/office administrator with 12 years experience in Admin & Customer service.
In my current role some of my day to day tasks involve :
- Greeting all customers/members who come into the Centre
- Point each customer/member in right direction
- Responsible for answering/dealing with all telephone calls.
- Dealing with both face to face & over the phone
- Handling cash/ cashing up at the end of the day/ creating a float
- Responding to all email enquiries
- Dealing with complaints
- Following correct procedure in fire/emergency
- Booking appointments
- Refunding
- Keeping inventory of the shop
- Stock management
- Working a lot with Microsoft excel
- Sign posting to other organisations & departments within the council
I am looking to apply all my skills and experience in a new role.
If you require any further information or have any questions, please don't hesitate to ask me!
Experience
I have worked in a variety of roles including Receptionist, Legal Secretary, Lettings Negotiator & Office Administrator.
Education
I have an NVQ Level 2 in Business Administration.