Hardeep Sehmi

Experienced insurance and sales professional with more than 20 years' experience in target-driven B2C and B2B environments across property, life insurance, personal lines, commodities, estate agency and retail. Specialises in residential and commercial property insurance, including landlord and portfolio risks, unoccupied properties, holiday lets and complex cases involving flood, subsidence, bridging finance and non-standard ownership structures. Strong track record in consultative selling, new business, renewals, mid-term adjustments, cross-selling, objection handling and managing transactions from initial enquiry through to completion.

Property Insurance Sales Executive - Dynamo Mortgages

(2022-10)

Sell residential and commercial property insurance through a panel of UK insurers and providers to landlords, homeowners and business customers.

• Advise customers on buy-to-let landlord insurance, multi-property portfolios, residential home, unoccupied property, commercial property, holiday-home and short-term-let cover, plus rent-guarantee products.
• Handle complex and non-standard risks, including flood and subsidence exposure, properties funded through bridging finance, and properties held by businesses, partnerships or trusts.
• Manage the end-to-end customer journey from initial enquiry and fact-find through quotation, objection handling, placement and close.
• Support new business, renewals and mid-term adjustments while identifying appropriate cross-selling opportunities.
• Build trusted customer relationships through clear communication by telephone and in writing.

Life Insurance Sales Consultant - Reassured Ltd - Basingstoke

(2017-04 - 2021-09)

Sold life insurance and funeral-plan products from a panel of UK insurers through telephone and online enquiries.

• Achieved sales targets for more than 20 consecutive months in a fast-paced, performance-led environment.
• Handled inbound and outbound calls, converted warm leads and identified relevant cross-selling opportunities.
• Used structured, needs-based sales conversations to explain options, address concerns and close business.
• Maintained strong customer communication and accurate sales records throughout the application process.

Commodities Broker / Team Supervisor - EVRM - Winchester

(2012-01 - 2017-03)

Sold commodity and investment-related products, including diamonds and carbon-emissions products, to UK and overseas investors.

• Generated business through direct prospecting and high-volume cold calling, using strong negotiation and closing techniques.
• Managed and supported a team of brokers, monitoring activity levels, pipeline performance and sales metrics.
• Met monthly targets throughout the tenure apart from two months.
• Developed a broad understanding of investment markets, including commodities, stocks and shares.

Insurance Sales Adviser - Swinton Insurance

(2010-06 - 2011-11)

Sold personal-lines insurance products to new and existing customers, including car, van, motorcycle, home, accident, pet and other retail cover.

• Worked across online, telephone and face-to-face customer channels.
• Identified cross-selling opportunities and promoted relevant add-on products and services.
• Worked towards monthly sales targets while maintaining accurate policy records and processing customer changes.
• Operated effectively both independently and as part of a branch team.

Sales and Customer-Service Roles - Multiple

Earlier sales and customer-service roles with Bupa, Mann Countrywide Estate Agents, Click Life, O2, Currys Group, Waitrose, TotalFina Group, Pystock Newspapers and B&Q. At Mann Countrywide, met target for nine consecutive months during a recessionary period.